Key information
The Certificate of Capacity helps insurers make informed decisions about a worker’s ability to work and their entitlement to compensation.
The certificate helps the insurer, the worker and their employer to develop an injury management plan. This plan addresses treatment, rehabilitation, and retraining (if necessary) to ensure a successful recovery or return to work.
The certificate also helps an employer to find suitable work adjustments for the worker to recover at work or return to work with appropriate support.
Issuing a certificate
The first Certificate of Capacity is typically completed by the worker’s nominated treating doctor in consultation with the worker. This is important to ensure a full assessment of the worker's health needs.
The Certificate of Capacity includes:
- the worker's name and personal details
- the type of injury or illness and the date it occurred
- the treatment plan
- the impact of the injury or illness on the worker’s ability to perform usual activities, including work.
- details of the medical practitioner who issued the certificate, including their provider number.
Download a certificate
The Certificate of Capacity is used for workplace injuries.
Information for health practitioners
The worker’s nominated treating doctor is responsible for filling out the medical section of the Certificate of Capacity. This includes a clear medical diagnosis using appropriate medical terminology and identifying any necessary treatment.
The certificate outlines if the worker is:
- capable of pre-injury duties
- capable of some type of work, or
- currently unable to work in any capacity.
A certificate of capacity cannot be issued for more than 28 days without providing specific reasons for the extended period, as outlined in section 44B(4)(a) of the Workers Compensation Act 1987.
Second and subsequent Certificates of Capacity
For second and subsequent certificates, SIRA-approved treating physiotherapists or psychologists can issue certificates for injuries within their areas of expertise using the designated form.
If a subsequent certificate overlaps with an earlier one, the later certificate takes precedence for the entire period it covers.
With consent from the worker, insurers may send a copy of the certificate to the medical practitioner to facilitate communication.
Download the Certificate of Capacity - Treating Physiotherapist or Psychologist.
Updated 19 December 2024