The State Insurance Regulatory Authority (SIRA) regulates 3 statutory insurance schemes in NSW - Workers Compensation, Compulsory Third Party and Home Building Compensation, and also has some regulatory functions in other NSW insurance schemes including the Lifetime Care and Support and Dust Diseases schemes.
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A simple guide for complaining to SIRA
Clear information on how to make a complaint to SIRA, and where you can get more help.
An overview of SIRA, its governance, purpose, approach and priorities.
SIRA is committed to improving accountability and transparency by increasing access to government.
Each year we produce an annual report and you can read them here.
A brief summary on the CTP reviews.
How SIRA responds to a complaint or other information we receive in relation to the schemes we regulate and the service.
Learn how to report Fraud, Corruption and Misconduct concerns about the State Insurance Regulatory Authority.
HWCA is a high-level forum for the discussion of best practice workers compensation arrangements across.
How SIRA proactively and decisively manages any customer or stakeholder conduct that is negative.
SIRA is governed by an independent Board, established under section 18 of the State Insurance and Care Act.
Measuring return to work is essential
in understanding the performance of
the schemes and entities SIRA.
SIRA has established a set of regulatory priorities for 2025-26.
SIRA has committed $3 million in the 2022-23 financial year, to support 14 road safety programs.
SIRA's Customer Experience Framework outlines who our customers are and informs what our customer groups can expect when interacting with us.
Reports relating to healthcare costs and outcomes in the workers compensation and CTP schemes.
The SIRA Multicultural Plan outlines the strategies that SIRA will deliver.
The State Insurance Regulatory Authority (SIRA) Regulatory Framework.
These guidelines ensure social media users engaging on SIRA platforms act respectfully and responsibly.
SIRA's approach to stakeholder engagement.
SIRA-regulated schemes provide an important social safety net for the people of NSW.
Reports relating to the performance of NSW workers compensation scheme.