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  1. Updated Claims Assessment and Medical Assessment Guidelines (1999 CTP Scheme)

    The new Claims Assessment and Medical Assessment Guidelines applicable to the 1999 Compulsory Third Party (CTP) Scheme have been published on the SIRA website and NSW Government Gazette:

    18/02/2021

    notice

  2. Customer experience survey

    SIRA is conducting a survey on customer's experience in the NSW workers compensation, compulsory third party (CTP) and home building compensation insurance schemes.

    18/02/2021

    notice

  3. New Standards of Practice for managing psychological injury claims

    SIRA has amended the Standards of practice: Expectations for insurer claims administration and conduct (Standards) to include a new Standard for the management of psychological injury claims (Standard 33) which will take effect from 1 March 2021.

    17/02/2021

    notice

  4. Changes to workers compensation surgical fees

    SIRA has advised surgeons and relevant medical groups of planned changes to surgical fees in the NSW workers compensation scheme. The proposed change will bring surgical fees in workers compensation in line with AMA rates and fees paid in the CTP scheme, while still being among the highest of all Australian jurisdictions.

    12/02/2021

    notice

  5. Survey: Understanding customer experience in workers compensation and CTP – qualitative research

    The State Insurance Regulatory Authority (SIRA) is conducting qualitative research with selected claimants to better understand the customer experience and recovery of people who have made either a workers compensation or compulsory third party (CTP) insurance claim.

    20/01/2021

    notice

  6. B.I.C. Services Pty Limited applies for a self-insurer licence

    B.I.C. Services Pty Limited, (‘BIC’) has applied to the State Insurance Regulatory Authority for a self-insurer licence.

    18/01/2021

    notice

  7. SIRA bulletin - Issue 17

    Updated guidance for medico-legal examinations. Workers compensation fees orders in 2021.

    07/01/2021

    bulletins

  8. SIRA bulletin - Issue 16

    Healthcare review final report. Recovery boost participants. New personal injury research. The Personal Injury Commission Regulation 2020. Updated Motor Accidents Guidelines.

    23/12/2020

    bulletins

  9. SIRA bulletin - Issue 15

    This is the latest issue of the SIRA bulletin for 2020.

    14/12/2020

    bulletins

  10. SIRA bulletin - Issue 14

    This is the latest issue of the SIRA bulletin for 2020.

    02/12/2020

    bulletins