A NSW Government website

Access to information

SIRA is committed to improving accountability and transparency by increasing access to government information.

The Government Information (Public Access) Act 2009 (GIPA Act) promotes transparency and encourages the proactive disclosure and timely release of government information.

A wide variety of information is available for the public to access. Details of how to access that information is listed on this page.

If you cannot find the information you are looking for on this website, you can email us at gipa@sira.nsw.gov.au to inquire if the information is available. There is also information on how to make an informal or formal application under the Government Information (Public Access) Act 2009 (GIPA Act) or serve a subpoena or summons.

How can I access information held by SIRA?

Accordions expanded
  1. Search on this website

    Under the Government Information (Public Access) Act 2009, certain information is required by law to be available on our website, free of charge. This is called "open access information" and includes our:

    Policy documents

    We have a large number of corporate policies under which we operate. Our policies relate to internal and external operational procedures and protocols. These can be found throughout our website.

    Some relate directly with the practices that affect members of the public. To access a copy of any of these documents or if you require a copy of a document that is not found on our website, please contact us on 13 74 72 or email the Right to Information Unit directly gipa@sira.nsw.gov.au.

    Disclosure log

    Our disclosure log is a record of information that the State Insurance Regulatory Authority (SIRA) has released that may be of interest to other members of the public.

    If you would like to obtain a copy of this information, please contact us at gipa@sira.nsw.gov.au.

    Our disclosure log is continuously updated as information is released under the GIPA Act.

    Reference number Date of decision Description of information

    2020/013450

    10/07/2020

    Pending caseload under superseded MACA

    2020/006678

    9/04/2020

    NSW Public Schools Workplace Injury  2023/002015Data 2019

    2020/010011

    29/07/2020

    Compensation claim data for Ambulance Officers (May 2019 - May 2020)

    2020/010010

    29/07/2020

    Compensation claim data for Police Officers (May 2019 - May 2020)

    2020/010012

    29/07/2020

    Compensation claim data for Teachers (May 2019 - May 2020)

    2020/009566

    29/06/2020

    Number of individuals terminated from medical and other expenses under S59A

    2020/007799

    28/04/2020

    All workers compensation claims that had a weekly payment and a pharmaceutical payment in the in the period from 1 December 2019 to 29 February 2020.

    All workers compensation claims that had a weekly payment in the relevant year (2017, 2018, 2019) and these claimants had at least one pharmaceutical payment at any point in their treatment prior or on the same weekly payment date.

    2021/004638 30/09/2021 Data on the volume of workers compensation claims by Australian Bureau of Statistics (ABS) statistical data level 4 made in NSW for the financial years 2019, 2020 and 2021
    2022/010996 20/05/2022 SIRA Board Members for two different timelines (current and between 30 January 2017 and 2 April 2019)
    2022/011741 22/08/2022 Copy of the questions asked in the research (conducted by EY Sweeny) and a copy of the analysis and report/findings to the questions
    2023/002015 6/03/2023 Information regarding Ambulance Workers Compensation Claims since 1 January 2021
    2023/006865 6/06/2023 Workers Compensation Claims for Teachers since 1 January 2022
    2024/0140988/02/2024The past 3 Financial Year Return To Work durations in 4, 13, 25 and 52 weeks cohorts for: 841000, 842100, 842200, 842300, 842400, 843100, 843200, 844010, 844020.’ (Education)
    2024/0140978/02/2024RTW durations for the workplace industry codes for 1) Abattoirs 211110 2) Meat Processing 211130. The periods being financial years 21/22, FY 22/23, FY 23/24 and in the cohorts 4 weeks, 12 weeks, 26 weeks, and 52 weeks
    2024/01558420/08/2024Actuarial Claims Triangles: Reported claim amounts (counts, net payments and net case estimates) by accident year (2015 to 2023 accident years) and development year (development year is the number of years between the accident year and when the claim reporting/payment occurs) separately for each of the WIC code groups of interest i.e. ‘MTA industry’ and ‘Adjacent industry
    2024/01760024/10/2024RTW durations for WIC Code 218100 - Soft drink, cordial & Syrup Manufacturing. The periods being FY21/22, FY 22/23 & FY23/24 with the following durations 4, 12, 26 & 52 week cohorts
    2024/02072620/12/2024Compensation payment detail/amounts for the mental health conditions (nature of injury) of the construction industry over the last 3 financial years
    2025/00210729/01/2025Number of workers compensation claims made for mental health injuries within the construction industry for the past three financial years

    Proactive release

    Agencies are encouraged to go beyond the minimum mandatory disclosure requirement, unless there is an overriding public interest against disclosure.

    SIRA has available the SIRA open data analytics tool, to facilitate public access to CTP and workers compensation data.

    Below are information requests applied for informally under the GIPA Act. To request this information, please email gipa@sira.nsw.gov.au.

    TRIM
    Ref No:

    Decision date

    Information Requested

    2020/007602

    9/03/2020

    Employers in the cleaning industry with current workers compensation policies with Workers Compensation Industry Classification 786610, 786620 and 425930 as at 31/12/2019

    2020/006602

    6/04/2020

    Taxi CTP Claims statistics from 2018 - 2019, where the taxi driver is at fault

    2020/006145

    30/04/2020

    CTP claims statistics for road transport vehicles from December 2017 to March 2020

    2020/009153

    26/05/2020

    Psychological claims data for NSW Ambulance paramedics (2012 - 2019)

    2020/010586

    15/07/2020

    Number of work related lower back injury claims in NSW by financial year (2013-2019)

    2021/000848

    18/08/2020

    TOOCS data for 11,776 construction worker injuries in 2018-19

    2021/000846

    14/09/2020

    Fatalities in the construction industry since 2000, split by government employers and non-government employers

    2020/015342

    3/11/2020

    Statistics regarding motor accident claims 2015-2019

    2021/002763

    18/02/2021

    The most recent figures available to the Authority detailing the pending caseload under the now superseded Motor Accidents Compensation Act 1999 (the MACA/the 1999 scheme); that is how many cases under that Act still await determination

    2021/004135

    22/04/2021

    Further archived documentation of motor accidents premiums determination guidelines that pre-date those on your website for the years 1999-2015. This includes any guidelines issued by the Motor Accidents Authority (MAA).

    2021/004145

    17/05/2021

    Forklift claims by year 2011/12 and fatalities

    2022/003978 17/08/2021 Total of Motor Accidents Compensation Act 1999 (MACA) Open and Reopened Claims as of 31/07/2021
    2022/004013 18/01/2022 Supermarket claims entered between 16 June 2021 and 24 September 2021
    2022/010997 27/07/2022 Data - 2018-2022 Claims in Construction v other industries
    2022/011425 9/08/2022 The average gross incurred cost (GIC) for musculoskeletal disorders for the previous financial year (2020/21-22)
    2022/011742 9/08/2022 Skin cancer claims data for the following date ranges: 2017-2022
    2023/007782 26/06/2022 Information regarding major cause of incidents in Australian construction
    2023/010738 21/08/2023 Workers’ compensation information for NSW teachers from 2019, 2020, 2021 and 2022
    2023/013896 19/10/2023 Truck and bus driver worker compensation claims due to back injuries
    2023/014327 25/10/2023 The number, nature, and mechanisms of injury to teachers between 2016 and present, the total cost of injury claims from 2016 to present, and mechanism of incident level

    SIRA documents tables in Parliament

    Law and Justice – Workers Compensation

    Date published

    Title

    23 June 2020

    Submission to the Law and Justice Standing Committee 2020 Review of Workers Compensation - State Insurance Regulatory Authority – June 2020

    24 July 2020

    Responses to pre-hearing questions

    3 August 2020

    21 Point Action Plan Update from SIRA

    7 September 2020

    SIRA CE clarification to evidence

    10 September 2020

    Responses to supplementary questions

    10 September 2020

    Responses to questions on notice taken at hearing

    30 September 2020

    SIRA Board responses to questions taken on notice

    4 October 2022

    Inquiry into  2022 review of the Workers Compensation Scheme

    15 September 2023Inquiry into the 2023 review of the Workers Compensation Scheme 
    22 July 2025Inquiry into Workers Compensation Legislation Amendment Bill 2025 

    Law and Justice – CTP/LTCS

    Date published

    Title

    October 2020

    Inquiry into 2020 Review of the Lifetime Care and Support Scheme

    Inquiry into 2020 Review of the Compulsory Third Party Insurance Scheme (October 2020)

    December 2020

    Inquiry into 2020 Review of the Compulsory Third Party Insurance Scheme (December 2020)

    April 2021 Review of the first 1000 Minor Injury claims in the new 2017 CTP Scheme
    April 2021 Review of the first 500 Minor Injury claims in the new 2017 CTP Scheme 
    27 September 2022Inquiry into the 2022 review of the Compulsory Third Party Insurance Scheme
    8 November 2022Inquiry into the 2022 review of the  Compulsory Third Party Insurance Scheme

    Law and Justice – Future of Work

    Date published

    Title

    14 September 2020

    Submission to the Select Committee on the impact of technological and other change on the future of work and workers in New South Wales - State Insurance Regulatory Authority August 2020

    Law and Justice – Dust Diseases (Work Health and Safety Amendment (Information Exchange) Bill 2020)

    Date published

    Title

    20 August 2020

    Dust diseases: Update on SIRA programs of work (August 2020)

    2 October 2024Inquiry into 2024 review of the Dust Diseases Scheme

    Register of government contracts

    Part 3 Division 5 of the GIPA Act sets out information about an agency's responsibility to publish contracts worth $150,000 or more on their website.

    See our register of contracts at NSW eTendering.

    Agency information guide

    Under the Government Information (Public Access) Act 2009 (GIPA Act) each NSW Government department and agency is required to publish an Agency Information Guide. This guide provides a general description of:

    • The structure and functions of SIRA.
    • Ways in which the functions of SIRA affect members of the public.
    • How members of the public can participate in the formulation of SIRA policies and provide feedback.
    • The types of information held by SIRA.
    • The types of information that SIRA makes available to the public, and how to access it.
    • The fees and charges required to be paid to access different types of information.

    You should check the open access information on SIRA’s website to see if the information you are looking for is already available. In addition to the “open access information” which SIRA is required by law to make available, SIRA also proactively releases a large volume of other information.

    If you cannot find the information you are looking for on this website, you can ask us whether the information has already been released by SIRA proactively in some other form (eg. in printed form).

    You can contact the GIPA team on gipa@sira.nsw.gov.au to ask if the information you are after has been released by SIRA either on this website or in another form. Some publications may only be available on the payment of a fee, but we will let you know if that is the case.

  2. Make an informal request

    If the information you are after has not already been published by SIRA, but is information which raises no particular concerns in terms of possible public interest reasons why it should not be released, then SIRA may be able to release it to you on request without the formalities of having to make a formal application.

    If you think this applies to the information you are after you can contact us gipa@sira.nsw.gov.au to make an informal request.

    Generally, we try to release information we hold without the need for you to make a formal access application, unless there are good reasons to require one.

    Under the Government Information (Public Access) Act 2009, however, government agencies are not required to release information without an access application. SIRA reserves the right to require you to lodge an access application, particularly if there may be significant public interest considerations that need to be taken into account in deciding whether the information can be released or if you request a large volume of information or if it would otherwise take SIRA a significant amount of time to consider and respond to your request.

  3. Make a formal request

    You are encouraged to email your application to us.  Emailing your application will help ensure we receive your application as soon as possible.  However, if you prefer you can mail your application to us.

    By email: gipa@sira.nsw.gov.au

    In writing:
    State Insurance Regulatory Authority
    Right to Information Officer, GIPA Team
    Locked Bag 2906 
    Lisarow NSW 2252

    Application fee to be paid by electronic funds transfer (EFT):

    • Reference: Your family name – GIPA
    • Account name: State Insurance Regulatory Authority
    • Bank: Westpac Banking Corporation
    • BSB: 032-001
    • Account number: 112713

    A remittance advice must be sent to gipa@sira.nsw.gov.au

    The Act says that we are only able to accept access applications:

    1. that are emailed or lodged in writing and emailed or sent to us at the address above;
    2. that clearly state you are requesting information under the Government Information (Public Access) Act 2009 (NSW);
    3. where the $30 application fee has been paid (or the discounted fee paid if applicable);
    4. that have a return email or postal address as the address for correspondence; and
    5. which include as much specific information as necessary to enable us to identify the information you are asking for.

    If your application does not include these five things, it will be invalid and will not be processed. If that happens, however, we will let you know and we will help you, if possible, by explaining how you can make a valid application.

    Otherwise we will write to acknowledge receipt of a valid access application within 5 working days and will deal with your application within 20 working days (subject to any extension allowed for under the Act). If any extension of time is required to deal with your application, we will let you know in writing.

    Note: We can refuse a request for information if there is an overriding public interest against disclosure or if searching for the requested information would require unreasonable and substantial diversion of its resources. Any decision to withhold or release the documents is appealable by either the applicant or third parties (i.e. other parties involved in the documents).

    Access application form

    SIRA’s GIPA application form can be used to help you ask for information.

  4. Subpoena and summons

    Service of a subpoena or summons

    Subpoenas and summons can be served by email.

    By delivering the subpoena or summons via email it will help ensure there is no delay in processing the subpoena or summons.

    Please send any subpoena or originating process to: subpoena@sira.nsw.gov.au

    Conduct money will be accepted by electronic transfer using the following details:

    • Reference: Your family name – Subpoena
    • Account name: State Insurance Regulatory Authority
    • Bank: Westpac Banking Corporation
    • BSB: 032-001
    • Account number: 112713
    • Please note: A remittance advice must be sent to subpoena@sira.nsw.gov.au

    Enquiries: Any enquiries regarding subpoenas or summons should be referred to subpoena@sira.nsw.gov.au

Updated 19 January 2026

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