24 September 2025
SIRA has issued a civil penalty of $20,000 to licenced NSW workers compensation self-insurer Liverpool City Council (LCC) for failing to notify the state regulator of a significant matter between July 2024 and December 2024.
LCC breached Section 181(4) of the Workers Compensation Act 1987 and condition 3.5 of its self-insurer licence conditions by failing to make this notification in a timely manner.
On 16 December 2024 SIRA advised LCC it was made aware of a potential significant matter in relation to the loss of an external computer hard drive likely containing workers compensation insurance personal information.
LCC acknowledged it became aware of this breach in July 2024.
SIRA issued a show cause notice to LCC on 10 January 2025 before the self-insurer lodged a significant matter notification on 28 January 2025, stating that the external hard drive was unable to be retrieved.
Due to the lack of timely notification and risk to workers compensation personal information, SIRA decided the appropriate enforcement action in this instance was a civil penalty.
LCC identified that a reduced level of resourcing led to the oversight in notifying SIRA and it has secured extra support within the organisation to ensure all procedures are followed in the future.
SIRA expects self-insurers to have internal governance processes in place to manage timely reporting requirements.
Updated 25 September 2025