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Coronavirus (COVID-19)

SIRA is focused on responding to the impacts - and potential impacts - of COVID-19 on its schemes and customers.

This page was last updated on: 31 Mar 2020

Changes to workers compensation and motor accidents legislation

The COVID-19 Legislative Amendment (Emergency Measures) Act 2020 was passed by NSW Parliament on Tuesday 24 March 2020. This Act includes changes to the Workers Compensation Act 1987 and the Motor Accident Injuries Act 2017 to relieve pressure on general practitioners and the overall health system during the COVID-19 pandemic.

The legislative changes create Regulation and guideline making powers to provide a degree of flexibility for certification of an injured person’s ability to work. The changes enable treating allied health professionals to issue second and subsequent certificates of fitness and capacity.

The changes will also make it easier for injured workers and road users who cannot work due to their injuries to continue to receive their weekly benefits during the COVID-19 pandemic, without needing to visit their treating doctor.

We will provide an update via the SIRA bulletin once these changes are in place. Subscribe to our bulletins now

Encouraging the use of telehealth for consultations

We recognise that COVID-19 may impact an injured person’s ability to attend face-to-face medical appointments.

So that we can minimise social contact and the demand on our health system, we have introduced new arrangements for telehealth services so that consultations between injured people and providers can occur over the telephone.

Insurers will need to consider the appropriateness of this service on a case-by-case basis and provide pre-approval for the consultation to take place. Insurers should also consider the use of video consultations at this time.

We’ve updated the 2020 Fees Orders to include telehealth as a delivery method for practitioners.

Frequently asked questions

We have put together some guidance to help insurers, employers, workers, road users and professionals to understand the impact of COVID-19 on the schemes and how that may affect them.

Workers compensation

Motor Accidents

Monitoring and reporting on COVID-19 claims

We are now reporting COVID-19 related workers compensation claims using data provided to us daily by insurers. We will update and expand our report as more information becomes available.

Stay updated

We will continue to update this page so visit this page regularly and any new information will be published on our regular channels: SIRA bulletin, Workers compensation bulletin and Motor accidents bulletin. Subscribe to our bulletins now

Guidance and resources

For advice and information for community and businesses, including information about COVID-19 symptoms, testing and social distancing visit NSW Government - Coronavirus (COVID_19)