How to resolve workers compensation disputes such as: work capacity decisions, permanent impairment and medical disputes, liability disputes, injury management disputes and premium disputes.
Everyone’s situation is different and resolving workers compensation disputes can be complex. That’s why after reading this information we encourage you to call us on 13 10 50 and we can talk you through any questions you might have.
The Workers Compensation Legislation Amendment Bill 2018 was passed by the NSW Parliament on 17 October 2018. The amendments seek to improve the experience of everyone who uses the workers compensation system. The new workers compensation system is expected to commence from early 2019. Learn more about these changes.
Work capacity decision reviews
If you disagree with your insurer's decision regarding your ability to work or your entitlement to weekly payments, we can review that decision.
Outlines what you can do if the insurer disputes liability for your workers compensation claim (including for medical, hospital and rehabilitation expenses).
Permanent impairment disputes
Explains what to do if you disagree with the insurer regarding your level of permanent impairment.
Injury management disputes
Describes the range of options to help workers resolve disputes about injury management.
Explains how to resolve a dispute regarding the premium calculation made by your insurance agent.