List of SIRA publications

A

• A quick guide to workers compensation - information for workers
• Allied health recovery request (AHRR) technical help
• Allied health recovery request (AHRR) instructions for completion - PDF
• Appendix A insurance premiums orders 2015-2016
• Application for a new specialised insurer licence: requirements
• Application for approval of specialised insurer outsourcing arrangements: requirements
• Application to renew specialised insurer licence: requirementsAudit improvement plan template

B

• Becoming an assessor of permanent impairment
• Better relationships, better outcomes - tips for insurer case managers

C

• Cessation of medical, hospital and rehabilitation expenses (Section 59A): Information for health providers
• Claims management guide - an easy to use, ‘one stop shop’ for workers compensation claims management information.
• Claims technical manual - refer to 'Insurer data reporting requirements'
• Consultation summary: public consultation draft workers compensation regulation 2016 (July 2016)
• Cross border arrangements for workers compensation guide

D

• Deemed premium calculation methodology
• Decision notice summary
• Doctors and SIRA - your nominated treating doctor
• Dust diseases contributions 2020-2021

E

• Equipment and workplace modifications program guidance material

F

H

• How to request a review of a program decision

G

• Group self-insurer standard licence conditions
• Guideline for approval of treating allied health practitioners 2016 no2
• Guidelines for claiming workers compensation 2016
• Guidelines for the evaluation of permanent impairment - summary of changes from 3rd to 4th edition
• Guidelines for workplace return to work programs

I

• Identifying personal and environmental risk factors with FACTORWEB
• If you get injured at work poster
• If you get injured at work poster - Arabic
• If you get injured at work poster - Chinese (simplified)
• If you get injured at work poster - Chinese (traditional)
• If you get injured at work poster - Korean
• If you get injured at work poster - Vietnamese
• Independent medical examinations and reports: guidelines (March 2012)
• Independent medical examinations fact sheet
• Independent medical examinations and reports during the COVID-19 pandemic Guidance for examiners
• Independent medical examinations and reports during the COVID-19 pandemic Guidance for referrers
• Information for medical practitioners completing the SIRA certificate of capacity/certificate of fitness
• Information to engage a return to work coordinator
• Information to engage a shared return to work coordinator
• Injured at work guide for workers
• Injury management consultants fact sheet
• Injury management program: a guide and checklist for insurers
• Insurer audit improvement plan template
• Insurer audit tool
• Insurer claims management audit manual
• Insurer claims management audit guide
• Insurer claims management audit report template
• Insurer data reporting requirements
  • Part 1: Claims technical manual
  • Part 2: Claims data item guidance specification
  • Part 3: Claims technical manual claims state and events reference
  • Part 4: Claims technical manual validations reference
  • Part 5: Claims technical manual code set reference
  • Part 6: Claims technical manual payment classification reference
  • Part 7: Claims technical manual payment classification and estimates reference
  • Part 8: Policy technical manual
  • Part 9 - Policy data item guidance
  • Part 10: Policy technical manual validations reference
  • Part 11: Policy technical manual code set reference

J

• JobCover placement program checklist
• JobCover placement program - information for workers and employers
• JobCover placement program guidance material

L

• Licensed insurer business plan guidelines 2017
• Licensing framework for specialised insurers
• List of psychology and counselling independent consultants
• List of self insurers

M

• Making it easier: small business strategy 2017-2019
• Medical dispute assessment guidelines
• Merit review notable decisions

N

• New pathways for enquiries, complaints and disputes: a quick guide
• Nominated treating doctor fact sheet
• NSW supplement to the guide: nationally consistent approval framework for workplace rehabilitation providers
• NSW workers compensation guidelines for the evaluation of permanent impairment

P

• Permanent impairment guidelines table 4.2 interpretation and application
• Physical allied health recovery request (AHRR) example
• Post-implementation review: Guidelines for claiming workers compensation
• Preparing for my specialist appointment
• Psychological allied health recovery request (AHRR) example

R

• Recover at work planning tool
• Recover at work tools for employers
• Recovery at work is just good business
• Recovery at work support tools - Rapid Review
• Recovery at work support tools - Rapid Review (summary of research findings)
• Register of injuries or illness (sample template)
• Requesting consent to release and exchange personal information
• Requirements for providing notification by specialised insurers
• Return to work assist program for micro employers guidance material
• Return to work program checklist - category 1 employers
• Return to work programs: information for employers
• Reversing the trend - Improving return to work outcomes in NSW

S

• Section 53 Vocational re-education programs: requirements for insurers
• Security deposits for self and specialised insurers
• Self-insurer information requirements
• Self-insurer licensing policy
• Self-insurer tiering model
• Single self-insurer standard licence conditions
• Self-insurer s189 business information requirements
• SIRA report on June 2016 Nominal Insurer valuation
• SIRA review of Nominal Insurer liability valuations (August 2018)
• SIRA review of the Nominal Insurer liability valuation as at 31 December 2018
• Specialised insurer annual information: requirements
• Specialised insurer licence
• Specialised insurers worker health and safety loss management program: assessment criteria
• Standard return to work program
• Standard return to work program for category 2 employers
• Standards of practice

T

• There's been a work-related incident - employers
• There's been a work-related incident - workers
• Training program guidance material
• Transition to work program guidance material

W

• What to expect from your workplace rehabilitation provider
• When a worker is injured: A workers compensation guide for employers
• Work trial checklist
• Work trial guidance material
• Work trial program: Information for potential host employers
• Work trial program: Information for workers
• WorkCover medical assessments guidelines 2006

• Workers compensation benefits guide
• Workers compensation exercise physiologist requirements
• Workers compensation guide for allied health practitioners
• Workers compensation guide for employers
• Workers compensation guide for medical practitioners
• Workers compensation guidelines
• Workers compensation market practice and premium guidelines (MPPGs)2020 (revised 25 May 2020)
• Workers compensation market practice and premium guidelines (MPPGs)2020 (revised 29 April 2020)
• Workers compensation market practice and premium guidelines (MPPGs) 2018 (revised 21 May 2018)
• Workers compensation market practice and premium guidelines (MPPGs) 2018 (issued 1 March 2018)
• Workers compensation market practice and premium guidelines (MPPGs) 2017
• Workers compensation medical dispute assessment guidelines 2019

• Workers compensation regulation 2016 draft
• Workers compensation regulation 2016 fact sheet
• Workers compensation regulation 2016 list of amendments

A

• Assessment conference venue policy
• Assessment claims fact sheet
• Assessment of disputes in connection with a claim fact sheet
• Assessment of minor dental injuries fact sheet
• Assessment of periorbital injury involving minor scarring or disfigurement fact sheet
• Assessor guidance material - costs regulation 2015
• Authorised health practitioner terms of appointment

B

• Brain injury assessment fact sheet

C

• CARS assessor terms of engagement
• Claims assessment guidelines
• Claims assessor code of conduct
• Claims assessor fee schedule 2016
• Claims assessor terms of engagement
• Claim farming 
• Classifying whiplash-associated disorder (WAD) severity
• Clinical framework for the Delivery of Health Services
• Compensation to relatives
• CTP Care - early transition fact sheet
• CTP Green Slip prices - how prices are set
• CTP - Green Slip insurance can cover funeral expenses
• CTP Insurer claims experience and customer feedback comparison - September 2020
• CTP Insurer claims experience and customer feedback comparison - June 2020
• CTP Insurer claims experience and customer feedback comparison - March 2020
• CTP Insurer claims experience and customer feedback comparison - December 2019
• CTP Insurer claims experience and customer feedback comparison - September 2019
• CTP Insurer claims experience and customer feedback comparison -  June 2019
• CTP JobCover placement program information for CTP claimants and employers
• CTP Legal Advisory Service
• CTP Legal Advisory Service - time frame expectations
• CTP Premium and Market Supervision Review of the Risk Equalisation Mechanism (REM)
• CTP scheme history

• CTP vocational support guide
• CTP recover at work assist program - information sheet for claimants and employers
• CTP wallet card

D

• Decision production guidelines for assessors
• Deterring fraudulent and exaggerated claims in the NSW CTP insurance scheme
• Disputes fact sheet for injured people
• Dispute resolution services division customer service charter

E

• Emotional recovery in children after a car crash

F

• Failure to attend medical appointments and late cancellations fact sheet
• Fraud taskforce communique
• Fraud taskforce terms of reference

G

• Green Slip scheme quarterly insights - March 2018
• Glossary of WPI terms and definitions of clinical findings
• Guide for people injured in motor accidents in NSW - (previously CTP quick guide) 
  for accidents on or after 1 December 2017
• Guide for people injured in a motor vehicle accident
  for accidents before 1 December, 2017
• Guide for people who have lost a relative in a motor vehicle accident
• Guidelines for the management of acute whiplash-associated disorders
• Guidelines for the management of acute whiplash-associated disorders (technical report)

I

• Impact of autonomous vehicles on CTP insurance report
• Impact of event scale
• Information for injured people about claims assessments with an interpreter
• Information for interpreters about medical and legal assessments
• Insurer claims handling and dispute resolution in compulsory third party (CTP) motor accident insurance

L

• Legal costs in claims for CTP statutory benefits
• List of authorised health practictioners (by specialty)
• List of authorised health practictioners (by surname)
• List of claims assessors
• List of medical assessors (by specialty)
• List of medical assessors (by surname)
• List of merit reviewers

M

• Making a claim for damages
• Minor skin injuries assessments fact sheet
• Minor injury: information for allied health professionals working in the NSW CTP scheme
• Minor injury: information for General Practitioners working in the NSW CTP scheme
• Motor accident electronic dispute management system online user protocol
• Motor accident guidelines
• Motor accident guidelines: determination of insurance premiums for taxis and hire vehicles
• Motor accidents guidelines: claims handling and medical (treatment, rehabilitation and care)
• Motor accidents medical assessment fee schedule
• Motor accidents medical assessment venue policy
• Motor accidents medical assessment guidelines
• Motor accidents medical assessor code of conduct
• Motor accidents medical assessor terms of appointment
• Motor accident guidelines - procedure for fund levy refunds
• Motor accident guidelines - transitional excess profits and transitional excess losses

N

• Neck disability index 
• Neuropsychological assessment fact sheet for psychologists and other health practitioners
• Neuropsychological assessment fact sheet for solicitors, CTP insurers and LTCS staff
• Neuropsychological assessment fact sheet for the injured person, relatives and significant others
• Neuropsychological assessment fact sheet for the party arranging the assessment
• Neuropsychological assessment of children and adults with mild traumatic brain injury
• New whiplash guidelines for physiotherapists
• Nguyen case note and commentary

O

• On the road to a better CTP scheme Position Paper

P

• Permanent impairment guidelines
• Permanent impairment medical assessment examination checklist
• Personal injury benefits claims diagram
• Point to point Horizon Scanning Issues Paper
• Premium instalments for country taxis diagram
• Premium instalments for metro taxis diagram
• Providing allied health services in the NSW CTP schemes - FAQs
• Providing rehabilitation services in the NSW CTP schemes - FAQs

Q

• Quick reference guide for the management of whiplash-associated disorders (whiplash injury)

R

• Recovering from a mild brain injury (concussion) fact sheet
• Reforming insurer profit in the CTP Green Slip Scheme Board Report
• Review of the Risk Equalisation Mechanism (REM)

• Report of the independent review of insurer profit
• Road map for personal injury benefits

S

• Scarring case study - right lower limb
• Scarring case study - right upper limb and left lower limb
• Social research CTP reform full report
• Social research CTP reform summary report
• Support services to help injury people fact sheet

T

• The Canadian C-spine rule
• The role of lawyers in the new CTP scheme fact sheet

U

• Understanding minor injury fact sheet
• User guide online DRS application

V

• Visual analogue scale (VAS) for pain

W

• What is the medical assessment service fact sheet
• What to expect at an assessment conference fact sheet
• What to expect at a medical appointment fact sheet
• When someone dies in a motor vehicle accident: information for families
• Whiplash-associated disorders flowchart
• Whiplash: a fact sheet about your recovery in the first 12 weeks
• Whiplash: a summary for health professionals
• Whiplash assessment tools
• Whiplash: facts at your fingertips 
• Whiplash guidelines educational slide set (presentation)
• Whiplash in primary care (medical observer)
• Whiplash neck exercises and videos

B

• Business plan guidelines

C

• Claims handling guidelines
• Contribution AIP guidelines

E

• Eligibility guidelines

F

• Frequently asked questions about the HBC reforms

H

I

• Insurance exemption for built-in furniture under clause 58 of the Home Building Regulation 2014

L

• Licensee application guidelines

N

• Notification of significant matters

P

• Premium guidelines
• Prudential guidelines

S

• Standard licence conditions - insurer
• Standard licence conditions - provider

Claims administration manual (CAM): draft Standards of Practice

• Claims administration manual - draft Standards of Practice

Claims administration manual and guidelines review

• CAM discussion paper

Compliance and performance review of the Nominal Insurer

• Review of the Nominal Insurer: discussion paper
• Review of the Nominal Insurer web page (including the terms of reference)

Customer service conduct principles (proposed)

• Customer service conduct principles (proposed)- consultation paper

CTP insurance arrangements for the point to point industry

• Point to point Horizon Scanning Issues paper

HBC draft guidelines on claims handling and business plans

• Draft HBC Claims Handling Guidelines
• Draft HBC Business Plan Guidelines

HBC eligibility and premium standards consultation

• Home building premium guidelines discussion paper
• Home building eligibility guidelines discussion paper
• Home building eligibility consultation summary report
• Home building premium consultation summary report

Health professionals and earning capacity decisions in the CTP scheme

• The role of health professionals in informing insurers' earning capacity decisions in the CTP scheme

How CTP insurance claims are managed and disputes resolved

• Discussion paper - insurer claims handling
• Terms of reference

Market practice and premiums guidelines consultation

• MPPG draft guidelines 2018
• MPPG Annexure A (draft)
• MPPG Annexure B (draft)
• MPPG Annexure C (draft)
• MPPG Annexure D (draft)
• MPPG Annexure E (draft)

Measuring Return to Work

• Discussion paper – measuring return to work (RTW)
• Abridged Return to Work Outcomes Survey: NSW Workers Compensation System

Motor Accidents Compensation Regulation 2020 and Regulatory Impact Statement

• Draft Motor Accidents Compensation Regulation 2020
• Regulatory Impact Statement

Options for reforming Green Slip insurance in NSW

• CTP reform options paper (PDF)
• CTP reform options paper - accessible (Word Document) 
• CTP reform submission form
• NSW CTP Green slip

Reforming insurer profit in the CTP Green Slip Scheme

• Reforming insurer profit in CTP insurance discussion paper
• CTP scheme reform research
• Sun to set on insurer 'super profits' media release
• Terms of reference

Reforming the self-insurance licensing framework

• Issues paper
• PriceWaterhouse Coopers review of the NSW self-insurance licensing framework - final report

Regulation of legal costs for work capacity decision reviews

• Discussion paper (PDF)
• Discussion paper (HTML)
• Submissions summary (PDF)
• Submissions summary: Regulation of legal costs for work capacity decision reviews (HTML)

Review of the Nominal Insurer

• Discussion paper
• Review of the Nominal Insurer web page
• Terms of reference

Regulation of return to work assistance to include new benefits

• Discussion paper
• Submissions summary paper

Regulation of pre-injury average weekly earning (PIAWE)

• Discussion paper (PDF)
• Discussion paper (HTML)
• Submission form
• Regulation of pre-injury average weekly earnings – submissions summary
• Report on NSW workers compensation arrangements in relation to pre-injury average weekly earnings (PIAWE)

Review of CTP motor vehicle insurance point-to-point transport vehicles

• Point to point CTP discussion paper
• Review of CTP insurance for point-to-point transport vehicles announced

Review of implementation of the proposed self-insurance licensing framework

• Submission summary
• Self-insurance licensing framework review
• PWC review of the NSW self-insurance licensing framework – final report
• Self-insurance licensing framework review - submission form
• Group self-insurer: draft standard licence conditions
• Self-insurer top tier expectations and measures

Review of sponsorship, incentives, grants and research programs

• Draft report: review of sponsorship, incentive, grant and strategic research programs

Review of the guidelines for workplace return to work programs

• Draft guidelines for workplace RTW programs
• Guidelines for workplace return to work programs – summary of changes
• Submissions summary

Regulatory requirements for health care arrangements in the NSW Workers Compensation and CTP Schemes

• Ernst and Young Healthcare in Personal Injury Schemes Summary of preliminary findings for NSW Workers Compensation and Compulsory Third Party schemes
• Regulatory requirements for health care arrangements consultation paper
• The Healthcare Review Final Report

Self insurer framework

• Draft self-insurer claims audit manual
• Draft self-insurer claims audit manual - appendix A: excel audit tool
• Draft self-insurer claims audit manual - appendix B: audit report template
• Draft self-insurer claims audit manual - appendix C: audit improvement plan
• Draft self-insurer tiering model

SIRA frameworks for non-treating health practitioners

• Proposed authorised health practitioner appointment and regulatory framework
• Proposed IMC framework
• Proposed injury management consultant approval and regulatory framework – summary of changes

SIRA Review of the minor injury definition

• SIRA review of the minor injury definition: terms of reference

New SIRA Standard of Practice in response to COVID-19

• Draft new SIRA Standard of Practice in response to COVID-19

Workers compensation financial and premium supervision

• Workers compensation financial and premium supervision discussion paper
• Workers compensation financial and premium supervision submissions summary

Workers Compensation Regulation amendments 2016

• Draft Workers Compensation Regulation
• Regulatory Impact Statement

Work-related hearing loss in the NSW Workers Compensation System

• Work-related hearing loss in the NSW Workers Compensation System consultation paper
• Occupational noise induced hearing loss and audiometry rapid review
• Qualitative research - experience of workers with hearing loss in the NSW workers compensation system

B

• Better Regulation Division, SIRA and Safework NSW Stakeholder Engagement Strategy 2016

C

• Consultation submission procedures

D

• Dispute resolution services division customer service charter

F

• Fraud taskforce communique
• Fraud taskforce terms of reference

• MAA annual report 2011-2012
• MAA customer service charter
• Motor accidents compensation regulation 2015

G

• Government information public access (GIPA) form

S

• SIRA compliance and enforcement policy
• SIRA strategic plan 2018

• Motor accidents premiums determination guidelines 2016
• Motor accidents premiums determination guidelines explanatory note
• Motor accidents premiums determination guidelines practice note 2015
• Motor accidents premiums determination guidelines supplementary
• Market practice and business plan guidelines 2014
• Market practice and business plan guidelines 2014 explanatory note
• Market practice and business plan guidelines 2014 practice note
• MCIS levy collection and refund guidelines
• Section 14 guidelines
• Ernst & Young report motorcycle premium setting review
• Review of premium relativities from 1 February 2016
• Review of premium relativities from 1 November 2014
• Review of selected performance indicators of the NSW CTP Scheme 2016
• Review of selected performance indicators of the NSW CTP Scheme 2015
• Motorcycle experience and premium setting March 2014
• Schedule of premium relativities from 1 February 2016
• Schedule of premium relativities from 1 November 2014