What's happening now

  • New

    Motor accidents bulletin - September 2020

    In this issue: indexation of motor accident claims, the June report on the CTP insurer claims experience and customer feedback comparison report is now available. Read more


    SIRA bulletin - Issue 11

    In this issue: a new insurer enters the CTP market Read more


    Register now for Better pain management approaches webinar

    Register for this free webinar presenting an overview of the recent studies to identify best practice in the management of chronic pain by the John Walsh Centre for Rehabilitation Research. Read more

  • Ministerial media release

    New Personal Injury Commission passes Parliament

    The NSW Government will deliver a new one-stop shop Personal Injury Commission (PIC) to simplify the dispute resolution system for injured road users and workers who make a compensation claim, following its approval today by NSW Parliament. Read more

    Ministerial media release

    Customer Service principles for insurers

    The NSW Government is raising the bar on customer service for people making a CTP or workers compensation claim, with new Customer Service Conduct principles for insurers released today. Read more

    Ministerial media release

    Cutting costs for NSW drivers

    Groundbreaking new rules will give the NSW Government the power to claw back excessive insurer profits from Compulsory Third Party (CTP) insurance and return the money to motorists through cheaper Green Slips. Read more

  • Bulletins

    Motor accidents bulletin - August 2020

    In this issue: Legal Portal webinar training, update on CTP arrangements for the Point to Point industry, Motor Accidents Compensation Regulation 2020, Motor Accident Guidelines Consultation has commenced. Read more


    SIRA bulletin - Issue 9

    In this issue: a new Personal Injury Commission is being established, Statutory Review and the Workers Compensation Operational Fund, and have your say on two open consultations Read more


    Workers compensation regulation bulletin - Issue 94

    In this issue: new regulation to support the presumptive legislation, April 2020 open data is available, we are seeking feedback on the health outcomes and reporting framework for the NSW schemes and regulatory activity during 2019-2020. Read more

  • YouTube

    How to apply for a claim for damages (CTP)

    Explains how to apply for a claim for damages in the CTP Scheme. Includes information on the process, criteria, documentation and timeframes.


    Workers Compensation policy

    Learn more about ensuring a Workers Compensation Policy for your staff.


    Skye's return to work

    Work played an important role in Skye’s recovery from injuries received in a car crash while travelling for work. In this video, Skye explains how her employer supported her return to work and wellbeing.