What's happening now

  • New

    Survey: Understanding customer experience in workers compensation and CTP – Repeat Survey #1

    SIRA is conducting a repeat survey with selected claimants to better understand the customer experience and recovery of people claiming workers compensation and CTP insurance. Read more

    New

    SIRA bulletin - Issue 12

    This is the latest SIRA Bulletin for 2020 Read more

    New

    Motor accidents bulletin - September 2020

    In this issue: indexation of motor accident claims, the June report on the CTP insurer claims experience and customer feedback comparison report is now available. Read more

  • Ministerial media release

    New Personal Injury Commission passes Parliament

    The NSW Government will deliver a new one-stop shop Personal Injury Commission (PIC) to simplify the dispute resolution system for injured road users and workers who make a compensation claim, following its approval today by NSW Parliament. Read more

    Ministerial media release

    Customer Service principles for insurers

    The NSW Government is raising the bar on customer service for people making a CTP or workers compensation claim, with new Customer Service Conduct principles for insurers released today. Read more

    Ministerial media release

    Cutting costs for NSW drivers

    Groundbreaking new rules will give the NSW Government the power to claw back excessive insurer profits from Compulsory Third Party (CTP) insurance and return the money to motorists through cheaper Green Slips. Read more

  • Bulletins

    SIRA bulletin - Issue 12

    This is the latest SIRA Bulletin for 2020 Read more

    Bulletins

    Motor accidents bulletin - September 2020

    In this issue: indexation of motor accident claims, the June report on the CTP insurer claims experience and customer feedback comparison report is now available. Read more

    Bulletins

    SIRA bulletin - Issue 11

    In this issue: a new insurer enters the CTP market Read more

  • YouTube

    How to apply for a claim for damages (CTP)

    Explains how to apply for a claim for damages in the CTP Scheme. Includes information on the process, criteria, documentation and timeframes.

    YouTube

    Workers Compensation policy

    Learn more about ensuring a Workers Compensation Policy for your staff.

    YouTube

    Skye's return to work

    Work played an important role in Skye’s recovery from injuries received in a car crash while travelling for work. In this video, Skye explains how her employer supported her return to work and wellbeing.