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- New
Survey: Understanding customer experience in workers compensation and CTP – qualitative research
SIRA is conducting qualitative research with selected claimants to better understand the customer experience and recovery of people who have made either a claim or CTP insurance claim. Read more
NewTowards the PIC Edition 5 - November 2020 has been released
This is the November issue of the PIC newsletter and includes the latest information from the Personal Injury Commission. Read more
NewWorkers compensation bulletin - Issue 98
In this issue: SIRA is now consulting on a proposed cost-sharing mechanism for COVID-19 workers compensation claims. Read more
- Ministerial media release
New Personal Injury Commission passes Parliament
The NSW Government will deliver a new one-stop shop Personal Injury Commission (PIC) to simplify the dispute resolution system for injured road users and workers who make a compensation claim, following its approval today by NSW Parliament. Read more
Ministerial media releaseCustomer Service principles for insurers
The NSW Government is raising the bar on customer service for people making a CTP or workers compensation claim, with new Customer Service Conduct principles for insurers released today. Read more
Ministerial media releaseCutting costs for NSW drivers
Groundbreaking new rules will give the NSW Government the power to claw back excessive insurer profits from Compulsory Third Party (CTP) insurance and return the money to motorists through cheaper Green Slips. Read more
- Bulletins
Workers compensation bulletin - Issue 98
In this issue: SIRA is now consulting on a proposed cost-sharing mechanism for COVID-19 workers compensation claims. Read more
BulletinsWorkers compensation bulletin - Issue 97
In this issue: new regulation to clarify COVID-19 and JobKeeper impacts on PIAWE and weekly payments Read more
BulletinsMotor accidents bulletin - October 2020
In this issue: Consultation on the Legal Support review has been extended to the 2 December 2020 Read more
- YouTube
How to apply for a claim for damages (CTP)
Explains how to apply for a claim for damages in the CTP Scheme. Includes information on the process, criteria, documentation and timeframes.
YouTubeWorkers Compensation policy
Learn more about ensuring a Workers Compensation Policy for your staff.
YouTubeSkye's return to work
Work played an important role in Skye’s recovery from injuries received in a car crash while travelling for work. In this video, Skye explains how her employer supported her return to work and wellbeing.