SIRA is focused on responding to the impacts – and potential impacts – of COVID-19 on its schemes and customers.
We are now reporting COVID-19 related workers compensation claims using data provided to us daily by insurers. We will update and expand our report as more information becomes available.
Survey postponed due to the COVID-19 pandemic. We will consider undertaking this research in the future.
We've launched a new analytics tool to help you monitor trends in the workers compensation system.
SIRA has published the Report of the Independent Reviewer which contains important findings on the operation and sustainability of the Nominal Insurer (icare). We have also released our 21-Point Action Plan and welcome icare’s commitment to working with SIRA to implement the plan.
COVID-19 Legislative Amendment (Emergency Measures) Act 2020 has been passed by Parliament on the 24 March 2020. Read more
The SIRA Bulletin is our first general bulletin that is addressing COVID-19. In this issue we look at changes to workers compensation and motor accident laws, how Dispute Resolution Services is operating to protect the wellbeing of injured people, stakeholders and decision makers and steps we are taking to ensure Read more
Survey has been postponed due to the COVID-19 pandemic. We will consider undertaking this research in the future. Read more
The NSW Government is raising the bar on customer service for people making a CTP or workers compensation claim, with new Customer Service Conduct principles for insurers released today. Read more
Groundbreaking new rules will give the NSW Government the power to claw back excessive insurer profits from Compulsory Third Party (CTP) insurance and return the money to motorists through cheaper Green Slips. Read more
We have closely considered the findings of the Hayne Royal Commission and the APRA Capability Review and taken a decision to be more proactive in publishing details of scheme and insurer performance and compliance and enforcement activity. Read more
The final bulletin for 2019. Read more
SIRA is seeking input from stakeholders to help inform the way we measure return to work (RTW) within the NSW workers compensation and CTP systems. Read more
This bulletin announces that the Independent Review of the Compliance and Performance Review of the workers compensation Nominal Insurer, commissioned by SIRA is now available. Read more
Work played an important role in Skye’s recovery from injuries received in a car crash while travelling for work. In this video, Skye explains how her employer supported her return to work and wellbeing.
Explains how to make a claim for 'income support payments' and medical treatment if you've been injured in a motor accident in NSW.
Under a reformed CTP scheme the average price of a Green Slip will be reduced by more than $100. Watch this video to learn more.