New claims handling requirements

Find out about the new workers compensation claims handling requirements for insurers.

Workers compensation reforms

The improved NSW workers compensation dispute resolution system commenced on 1 January 2019. Click here to learn more.

Need to lodge a CTP claim?

Lodge your CTP claim for personal injury benefits online. It’s so easy, you can do it yourself.

How to recover at work

Supported recovery at work is achievable. These businesses and individuals did it – so can you. Watch the video.

CTP Green Slip refunds

See the table of refund estimates. These are based on average premiums by vehicle class and the month the Green Slip was purchased.

Have you been injured at work?

This web app uses plain English to explain what benefits, entitlements and support there is available during your workers compensation claim. Try it here.

What's happening now

  • New

    Changes to ‘point to point’ industry compulsory third party (CTP) insurance premiums

    In 2019, the way insurers calculate and collect CTP premiums for taxis will change. Read more

    New

    New requirements for insurer claims administration and conduct

    SIRA has created new standards of practice and guidelines for insurers to improve outcomes in the workers compensation system. Read more

    New

    CIC Allianz will cease to sell CTP policies from 15 January 2019

    The Authority has approved the request from CIC Allianz to cease selling NSW Compulsory Third Party CTP Policies from 15 January 2019. Read more

  • Ministerial media release

    Green slip premiums hit 7 year low

    Minister for Finance, Services and Property Victor Dominello said that over $70 million would be returned to motorists through reductions in the CTP Green Slip and Lifetime Care and Support Levies. Read more

    Ministerial media release

    New members appointed to SIRA Board

    The NSW Government today announced new appointments to the State Insurance Regulatory Authority (SIRA) Board. Read more

    Media release

    New laws make it easier for firefighters to claim compensation

    Firefighters who develop cancer will now be able to claim workers compensation entitlements and support more easily thanks to NSW Government reforms introduced into Parliament today. Read more

    Go to news feed
  • Bulletins

    Motor accidents bulletin - June 2018

    In this edition: welcome from the Executive Director, the 2017 CTP Green Slip scheme performance to date, Green Slip scheme quarterly insights now available, our easy guide to how CTP prices are set is available, point to point... Read more

    Bulletins

    Workers compensation bulletin - issue 42

    In this edition: new dispute resolution process for workers compensation, 2018 review of the workers compensation scheme, and dust diseases contributions released. Read more

    Bulletins

    Workers compensation bulletin - issue 41

    In this edition: NSW workers compensation system annual performance report 2017 and recent Presidential decision. Read more

    Go to all bulletins
  • YouTube

    Skye's return to work

    Work played an important role in Skye’s recovery from injuries received in a car crash while travelling for work. In this video, Skye explains how her employer supported her return to work and wellbeing.

    YouTube

    How to apply for personal injury benefits

    Explains how to make a claim for 'income support payments' and medical treatment if you've been injured in a motor accident in NSW.

    YouTube

    The road ahead to Green Slip reform

    Under a reformed CTP scheme the average price of a Green Slip will be reduced by more than $100. Watch this video to learn more.