SIRA Bulletin - Issue 58
23 February 2024
SIRA publishes a Model of care for the management of low back pain - Summary
This month we have published the Model of care for the management of low back pain - Summary. Due to the high incidence of low back injuries across the NSW workers compensation and motor accident schemes, SIRA identified the treatment of low back pain as one of the first priorities in its value based healthcare work program.
SIRA has designed a package of resources to support health providers in implementing the model of care.
Continuing with the theme of guidance and recovery, My Whiplash Navigator is an online tool, backed by SIRA, and developed by a team of researchers and clinicians with expertise in whiplash management. The tool aims to guide recovery from whiplash by providing information and self-guided exercises.
Also, in this issue read more about the regulatory actions recently undertaken by SIRA. These reinforce our role in protecting and delivering better outcomes for the people of NSW.
Dr. Petrina Casey
A/Chief Executive
SIRA targets low back pain in updated model of care
The new Model of care for the management of low back pain - Summary is an up to date, evidence-informed guide for primary care clinicians on best practice management of low back pain with 10 key principles that support people through the early assessment, management, and review of back injuries. Read the SIRA News article.
Letter of Censure to icare
SIRA has issued a Letter of Censure to icare in respect of the failure to correctly apply indexation to workers compensation claims managed by the Nominal Insurer on its claims management system Guidewire, since its inception in 2019 to October 2022.
Letter of Censure to NRMA Insurance for delays in determination of treatment requests
SIRA has issued a Letter of Censure to Insurance Australia Limited trading as NRMA Insurance following investigations that found delays when responding to treatment and surgery requests in 7 CTP claims.
My Whiplash Navigator
My Whiplash Navigator is an online tool to assist injured people experiencing physical symptoms such as neck pain, stiffness, headaches and feeling light-headed. Whiplash is the most common injury among people claiming under the NSW CTP insurance scheme.
Compare Green Slip prices using Green Slip Price Check
The Green Slip Price Check tool is an easy way for consumers to compare Green Slip prices from all licenced insurers in NSW. Prices shown on Green Slip Price Check are indicative only and vary according to several factors. Find out how to get the best price.
Letter of Censure to NRMA Insurance for delays in commencing weekly payments of statutory benefits
SIRA has issued a Letter of Censure to Insurance Australia Limited trading as NRMA Insurance following delays in commencing weekly payments of statutory benefits in 4 CTP claims.
Implementation Plan for Value-Based Health Care progress report
In December 2021, SIRA released its Implementation Plan for Value-Based Health Care in NSW WC and CTP Schemes (the Implementation Plan). This report provides an update on the 4 stream initiatives.
CTP Scheme (2017) Quarterly Actuarial Monitoring – 30 September 2023
The CTP Quarterly Actuarial Monitoring report provides an overview of scheme performance using data as of 30 September 2023.
Updated fees orders for allied health, medico-legal and private hospital have commenced
A number of workers compensation fees orders have been updated. The updates reflect an indexation of 5.4% effective 1 February 2024.
SIRA Board issue December 2023 communiqué
SIRA recently published the communiqué from the Board meeting held on 1 December 2023. At the meeting, the Chair thanked members of management for their commendable efforts during the year and asked for thanks to be passed on to SIRA staff.
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