SIRA Bulletin - Issue 55
8 September 2023
Welcome to the latest issue of the SIRA Bulletin
In other news, in our efforts to protect NSW homeowners we have commenced an audit of businesses that build residential homes to ensure they have compulsory home building compensation insurance before requesting or accepting any money from their clients. Businesses that fail to insure their projects can face significant penalties.
I am proud to see us delivering this quality of work that reduces risk and delivers better outcomes for the people of NSW.
Adam Dent
Chief Executive
Home Building Insurance Audit
Injury Management Case Study
SIRA has launched a good practice Injury Management Plan (IMP) to support insurer case managers in their role to optimise recovery and return to work outcomes for injured people. The IMP was designed by a joint insurer and SIRA working group to demonstrate how requirements, expectations, and information design principles translate into a good practice IMP.
Statutory Review of the Personal Injury Commission Act 2020
CTP Insurer Claims Experience and Customer Feedback Comparison report
SIRA provides information on how insurers perform to help people make meaningful comparisons between insurers when purchasing their Green Slip. The June 2023 quarterly report is now available.
SIRA and the Personal Injury Commission Memorandum of Understanding
SIRA and the Personal Injury Commission have entered into a memorandum of understanding to establish a framework for engagement, cooperation and information sharing between the two agencies.
New fees and rates orders for ambulance and public hospitals
Weekly payments of statutory benefits - Insurer Claims and Conduct Assurance Program
SIRA undertook an Insurer Claims and Conduct Assurance Program (ICCAP) supervisory activity to ensure that licensed insurers were meeting their obligations in relation to the payment of weekly statutory benefits, including the issuance of liability notices. This report outlines the findings.
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