There are different types of workers compensation disputes. Please see options below for workers and employers.
I'm a worker and I have a dispute
If the insurer declines liability for your claim, there is help available.
If you disagree with the insurer's decision about your weekly payments, there are steps to help resolve the issue.
If you have a dispute about your injury management, there are a range of options to help resolve it.
Compensation for permanent impairment resulting from a work-related injury.
contact
If you are a worker and need help after talking to the insurer, contact the Independent Review Office (IRO) on 13 94 76.
I'm an employer and I have a dispute
Sometimes employers may disagree with a worker or the insurer about a workers compensation claim.
First step is to raise the issue with your insurer. If you are dissatisfied with the outcome or decision, you can contact SIRA's Customer Service Centre on 13 74 72 or lodging an online enquiry or complaint.
contact
If you are an employer, insurer or provider, call SIRA on 13 74 72.
Updated 19 December 2024