What's a verified accident?

This information is general.  Call us for more specific information or see the motor accidents guidelines.

The accident must be ‘verified’ before a claim can proceed. This means there must be proof that the accident happened.

• Verification of accidents will prevent people making exaggerated or false claims and ensure that the scheme supports people in genuine need.
• The simplest form of verification is a police event number so you should report the accident to police as soon as possible if they did not attend the scene.
• Other forms of evidence could include news reports, photos of the accident scene or statements from witnesses.
• The insurer will provide you with further information on the verification process.