Information about Claims

All reportable claims received in the last four financial years are included in this report. Liability for some of these claims may have been denied, however if a payment has been made against the claim it has been included in the report.

Claim means a claim for workers compensation or work injury damages that a person has made or is entitled to make under the Workplace Injury Management and Workers Compensation Act 1998. The injury or illness may be physical or psychological, but employment must be a substantial contributing factor to injury for compensation to be payable.

Note that police officers, paramedics, fire fighters, volunteer bush fire fighters and emergency and rescue services volunteers may be able to claim for injury suffered during journeys to and from work or place of volunteering without the need to show a real and substantial connection with employment. This report includes claims from workers whose employer is uninsured. Where a split by insurer segment is shown, claims of uninsured employers are included with the Nominal Insurer segment.

This report excludes claims for:

* dust diseases. These are administered by the Dust Diseases Authority
* workers who are self-employed
* employees of the Australian Government
* NSW Police Service workers recruited prior to 1 April 1988 and those deemed to be non-police employees of the NSW Police Service.


All reportable claims received in the past 36 months have been included in this report. Liability for some of reported claims may have been disputed, however if a payment has been made against the claim it has been included in the updated figures.

The financial and cost information in this report is presented in original dollar values with no indexation applied. Costs in the workers compensation scheme are subject to a variety of potential inflationary factors including wage and salary rates, medical fee schedules, statutory benefit indexation and general price inflation. As there is no single index which adjusts for all potential factors, costs have been shown in their original dollar values for simplicity.

SIRAs goal is to improve the data and evidence to monitor the system. There are a number of areas where SIRA is actively working on the methodologies for the metrics reported and the data provided from a number of sources including insurers.