Proposed changes to dispute resolution systems announced

media release | 09/08/2019

The NSW Government has endorsed proposed reforms to simplify the dispute resolution system for injured road users and workers who make a compensation claim.

This will form part of the Government’s response to the NSW Parliament Law and Justice Committee’s 2018 review of the workers compensation and CTP insurance schemes, which included the recommendation to establish a single personal injury commission to hear workers compensation and CTP disputes.

There are no immediate changes to SIRA’s dispute resolution services for customers. We will provide further updates on the proposed changes as information becomes available.

Read the media release.

For more information on disputes and complaints.