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Recovery at work insider - Issue 10

Support your workers to recover at work through a coordinated approach between stakeholders

Why is this important?

Consistent messaging and a coordinated approach between all stakeholders is necessary to:

  • align expectations and priorities for recovery at work
  • ensure the right support at the right time
  • prevent unnecessary delays and optimise outcomes.

From the evidence

Improved outcomes are achieved when stakeholders engage in a coordinated and collaborative approach to return to work (RTW), where the worker’s social and economic wellbeing is the primary outcome.1,2

What you can do

  • Promote the health benefits of good work and recovery at work in your workplace
  • Set expectations that workers will be supported to recover at work
  • Equip and support your worker to obtain and share information from their medical and treatment providers to facilitate their recovery and RTW
  • Provide information about your worker’s usual duties, available suitable work and other supports
  • Be available to collaborate in the recovery process
  • Ask your insurer how they will communicate and work with you, your worker and the support team to ensure a coordinated approach focused on your worker’s goals.

Resources and tools

Next edition

Our December issue will provide an overview of this year's editions of the Recovery at work insider and a preview of future topics to be explored in 2022.

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Previous editions

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References

  1. Cullen K.L., Irvin E., Collie A., et al. Feb 2017. Effectiveness of workplace interventions in RTW for musculoskeletal, pain-related and mental health conditions: an update of the evidence and messages for practitioners. Journal of Occupational Rehabilitation.
  2. Safe Work Australia, 2019. National return to work strategy 2020-2030.

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