Information on the ways to resolve workers compensation disputes, including premium disputes, liability disputes, permanent impairment and medical disputes, and work capacity decisions.
We know everyone’s situation is different and resolving workers compensation disputes can be complex. That’s why after reading this information we also encourage you to call us on 13 10 50 and we can talk you through any questions you might have.
Information to help you resolve a disagreement with the premium calculation made by your insurance agent.
Outlines what you can do if your insurer disputes liability for your claim.
Permanent impairment disputes
Resources and advice for when a worker and an insurer disagree about permanent impairment.
Injury management disputes
Describes the range of options to help resolve disputes about injury management.
Medical, hospital, and rehabilitation disputes
Information for when a worker or insurer can’t agree about medical, hospital and rehabilitation treatment (eg a review by the workers nominated treating doctor).
Work capacity disputes
Defines and provides information on work capacity disputes and our process to manage your dispute.