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Employer obligations

As an employer you have obligations to help your worker recover at work.

As an employer you have obligations regarding injury management and recovery at work.

You must:

If a worker is injured you must ensure the worker is provided first aid and appropriate care.

You must then:

  • notify your insurer of any injury or illness within 48 hours
  • record it in your register of injuries
  • stay connected with your worker, their doctor and your insurer to identify suitable work options to help your worker recover at work.

There are a range of programs and other assistance available to help you help your worker recover at work.

If it is a serious injury, illness or fatality you must notify SafeWork NSW immediately on 13 10 50. SafeWork Australia has a fact sheet on what a serious injury or illness includes.

You must also provide the worker with:

  • the name of your insurer
  • your name, business name and contact details
  • a workers compensation claim form, if requested by the worker.

Providing the worker with a copy of the injured at work guide may also be helpful.

Register of injuries

If you are an employer then you must keep a register to record any injuries regardless of whether there has been a claim. The register of injuries must include:

  • the name of the injured worker
  • the worker's address
  • the worker's age at the time of injury
  • the worker's occupation at the time of injury
  • the industry in which the worker was engaged at the time of injury
  • the time and date of injury
  • the nature of the injury
  • the cause of the injury

The register of injuries may be kept in writing or be electronic (like on a computer). A record of each notifiable incident must also be kept.

There are penalties for failing to keep a register of injuries.

SafeWork NSW has a standard register template you can use.

Further information

Helping your worker to recover at work may reduce the financial impact on your business. It also enables you to:

  • maintain the skills and knowledge of an experienced worker
  • reduce the cost of training a replacement worker
  • demonstrate to all workers that they are valued employees
  • maintain good employer-employee relationships
  • reduce the length of time your workers are away from work
  • avoid the cost of hiring new staff
  • comply with your legislative obligations.

Read the recovery at work is good business or return to work programs fact sheets to learn more.

Our workers compensation guide for employers provides practical advice about what to do and what to expect when your worker is injured.

Worker obligations

Your worker also has obligations when recovering from an injury.

Nominated treating doctor obligations

Watch this video to find out how to communicate effectively with the nominated treating doctor.