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Our role with insurers

We are the regulator of the workers compensation system in NSW.

We regulate the workers compensation system in NSW so that it is sustainable, fair and affordable and provides support for injured workers.

Our role includes:

  • supervising insurers so they comply with legislation, and understand their obligations to workers and employers
  • helping employers understand their roles and obligations within the workers compensation scheme
  • educating injured workers about their rights and responsibilities
  • managing the accreditation of health providers so that injured workers receive effective treatment to enable return to work

Importantly, we provide advice and dispute resolution services if there is a dispute between parties within the workers compensation system.

As a modern regulator we collaborate with our stakeholders to develop evidence-based and risk-based approaches that will make the system work better for everyone.