- Workers Compensation Act 1987
- Workplace Injury Management and Workers Compensation Act 1998
- Workers' Compensation (Dust Diseases) Act 1942
- Workers Compensation (Bush Fire, Emergency and Rescue Services) Act 1987
- Workers Compensation Regulation 2016
- Workers Compensation (Dust Diseases) Regulation 2018
- Workers Compensation (Bush Fire, Emergency and Rescue Services) Regulation 2017
- Workers compensation guidelines
- NSW workers compensation guidelines for the evaluation of permanent impairment
- Workers compensation medical dispute assessment guidelines
- Guidelines for workplace return to work programs
- Workers compensation market practice and premiums guidelines
- Guidelines for the approval of treating allied health practitioners 2016 No 2
- Workers compensation licensed insurer business plan guidelines
Standards of practice
- Overarching claims management principles
- Standard of practice principles
- S1. Worker consent
- S2. Worker access to personal information
- S3. Initial liability decisions – general, provisional, reasonable excuse or full liability
- S4. Liability for medical or related treatment
- S5. Recurrence or aggravation of a previous workplace injury
- S6. Recoveries
- S7. Interim pre-injury average weekly earnings calculation
- S8. Insurer making weekly payments
- S9. Reduction in payments of compensation
- S10. Payment of invoices and reimbursements
- S11. Changes in capacity
- S12. Injury management plans
- S13. Additional or consequential medical conditions
- S14. Referral to an injury management consultant
- S15. Approval and payment of medical, hospital and rehabilitation services
- S16. Case conferencing
- S17. Section 39 Notification
- S18. Retiring age notification
- S19. Section 59A notification
- S20. Permanent impairment assessment reports
- S21. Negotiation on degree of permanent impairment
- S22. Insurer participation in disputes and mediations
- S23. Recovery of overpayments due to insurer error
- S24. Factual investigations
- S25. Surveillance
- S26. Arrangement for payments to Medicare Australia
- S27. Notification and recovery of Centrelink benefits from lump sum payments
- S28. Interpreter services
- S29. Cross-border provisions
- S30. Closing a claim
- S31. Death claims
- S32. Managing claims during the COVID-19 pandemic
- Workers compensation benefits guide
- Fees and rates orders
- Standards of practice
S12. Injury management plans
Development of an injury management plan to coordinate and manage treatment, rehabilitation and, if necessary, retraining of a worker supports timely, safe and durable return to work.
Injury management planning will be undertaken in a timely and proactive manner to support workers’ treatment, rehabilitation and return to work.
Insurers are to commence injury management planning with the worker immediately upon receipt of an initial notification of injury and must develop an injury management plan if a workplace injury is identified as likely to be a significant injury.
Injury management plan developed within 20 working days from identification of a workplace injury as likely to be a significant injury
In addition to the requirements in section 45 of the 1998 Act, the injury management plan is expected to:
Evidence on claim file
When new information about an injury or treatment is received, insurers are expected to review injury management plans in accordance with the statement in the plan or as soon as practicable.
Evidence on claim file
The development of an injury management plan to coordinate and manage the treatment, rehabilitation, and if necessary, retraining of a worker, supports the achievement of a timely, safe and durable return to work.
NSW workers compensation legislation requires the development of an injury management plan when it appears that a workplace injury is a ‘significant injury’ as defined in section 42(1) of the Workplace Injury Management and Workers Compensation Act 1998 (1998 Act).
An injury management plan is a comprehensive plan for managing a worker’s injury or condition. It provides details on treatment and rehabilitation as well as strategies to support the worker’s recovery at/return to work.
An injury management plan should provide the stakeholders (specifically the worker) with the information they need to understand the direction of injury management and the activities required to help the worker recover at work.