What's my role?

This page explains the employer’s role and responsibilities following a work related injury or illness.

As an employer you have obligations to help your worker recover at/return to work following a work-related injury or illness. These are explained below.

If a worker is injured

If a worker is injured you must ensure they are provided first aid and appropriate care.

If it is a serious injury, illness or fatality you must notify SafeWork NSW immediately on 13 10 50. SafeWork Australia has a fact sheet on what a serious injury or illness includes.

You must then:

  • notify your insurer of any injury or illness within 48 hours
  • record it in your register of injuries
    • Employers must keep a record of injuries regardless of whether there has been a workers compensation claim. This is called a register of injuries.

      Each entry in the register must include:

      • the name and details of the injured worker (including address, age and occupation at time of injury
      • the industry in which the worker was engaged at the time of injury
      • details of the injury (including the time and date it occurred, the nature and cause of the injury).

      The register of injuries may be kept in writing or be electronic (like on a computer) and should be readily accessible.

      There are penalties for failing to keep a register of injuries.

      There is a standard register template you can use.

You also need to provide your worker with:

  • the name and address of your insurer (or inform them if you are a self-insurer)
  • your business name and address.

Providing the worker with a copy of the Injured at work guide may also be helpful.

Other obligations

You are required to participate in the development of your worker’s injury management plan and comply with your obligations within it.

You also need to provide suitable work to help your worker to recover at work. The workers compensation guide for employers provides a step-by-step guide to identifying suitable work and developing a recover at work plan for your worker.

Communicating regularly with your worker’s support team (the insurer, doctor, and any other service providers involved) may help if you experience difficulty in identifying suitable work.

There are a range of programs and other assistance available to help you help your worker recover. You may also like to read our resource Identifying personal and environmental risk factors with FACTORWEB which outlines known risk factors for long term disability associated with soft tissue injury that may affect your worker during recovery.