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Workers Compensation Independent Review Officer's role

The Workers Compensation Independent Review Office (WIRO) is an independent statutory office with a variety of roles, which include:

  • answering workers compensation enquiries from injured workers or their nominated representative
  • investigate complaints about the conduct of workers compensation insurers made by an injured worker or their nominated representative
  • managing the provision of legal assistance for injured workers.

If you have been unable to resolve your workers compensation issue with the insurer in the first instance, you can contact WIRO to assist with gaining a resolution.

Phone: 13 94 76

Complaints: complaints@wiro.nsw.gov.au