Standard 12 - injury management plans
Development of an injury management plan to coordinate and manage treatment, rehabilitation and, if necessary, retraining of a worker supports timely, safe and durable return to work.
Injury management plans
Principle: Injury management planning will be undertaken in a timely and proactive manner to support workers’ treatment, rehabilitation and return to work.
Expectation | Benchmarks | |
---|---|---|
S12.1 | Insurers must commence injury management planning with the worker immediately upon receipt of an initial notification of injury and must develop an injury management plan if a workplace injury is identified as likely to be a significant injury. | Injury management plan developed within 20 working days from identification of a workplace injury as likely to be a significant injury. |
S12.2 |
In addition to the requirements in section 45 of the 1998 Act, the injury management plan must:
| Evidence on claim file. |
S12.3 | Insurers must review injury management plans in accordance with the statement in the plan or as soon as practicable when new information about an injury or treatment is received. | Evidence on claim file. |