Appendix 1: Context and relevant provisions - Standard 22 - Insurer participation in disputes and mediations

The Workers Compensation Commission (the Commission) is required to use its best endeavours to bring the parties to a dispute to a settlement/agreement.

Fully informed and good-faith participation in Commission dispute resolution processes can assist the timely and effective resolution of disputes.

In representing the employer in a dispute, the insurer is required to genuinely participate in the Commission disputes and mediations.