Workers can receive any reasonably necessary treatment and services within 48 hours of the injury occurring without pre‑approval from the insurer.
In some instances, SIRA approved practitioners are not required to obtain prior insurer approval for service provision. This is designed to help the provision of timely treatment to support the worker’s recovery at/return to work.
For a full list of exemptions from prior approval refer to the Guidelines for claiming workers compensation. These exemptions do not apply to exempt categories of workers (police officers, fire fighters, paramedics).
Non SIRA approved practitioners must obtain insurer approval prior to delivering any treatment services to a worker.
Interstate practitioners who are not SIRA approved must obtain insurer approval prior to delivering any treatment services to a worker.