In stage two and three reviews, discussion with the treating allied health practitioner is an important part of the independent consultant review process.
Treating practitioners must participate in discussions with the independent consultant, unless extenuating circumstances prevent them from doing so (for example hearing impairment). In this situation, alternative communication means are to be used.
Discussions should be arranged within business hours unless another time is mutually agreed. Responses to contact made by the independent consultant should be provided by the allied health practitioner within three working days, unless reasonable circumstances prevent contact within this timeframe.