Minor injury: information for GPs in the NSW CTP scheme

A PDF version of this fact sheet is available for download.

Significant changes were made to the compulsory third party (CTP) Green Slip scheme in NSW on 1 December 2017 with the commencement of the Motor Accident Injuries Act 2017. The goal of the scheme is to provide prompt treatment and support to everyone injured in a NSW motor accident. The legislation defines some injuries as a ‘minor injury’.

General Practitioners (GPs) play a critical role in the recovery and well-being of people injured in a motor accident. This factsheet explains what is considered a minor injury within the scheme, and gives information to help you deliver care to patients injured in a motor accident.

How does the legislation define a minor injury?

The definition of a minor injury in the 2017 scheme reflects injuries where most people achieve a sustainable recovery within a short period of time. Minor injury is defined in the legislation as:

  • soft tissue injuries


  • minor psychological or psychiatric injuries.

Examples of minor injuries

Examples of injures which are considered minor are physical injuries such as whiplash, and minor psychological or psychiatric injuries, such as feelings of sadness, anxiety, fear, anger or guilt; as well as adjustment disorder and acute stress disorder.

Examples of injuries which are not minor injuries

Examples of injuries which are not considered minor are any fracture, or complete or partial rupture of a tendon, cartilage, meniscus or ligament.

Who determines if an injury is considered minor?

The insurer makes the assessment based on the available medical evidence as to whether an injury meets the definition of a minor injury under the Act. The insurer’s assessment is based on:

The insurer must determine within three months of the lodgement of a claim whether an injury or injuries meets the definition of a minor injury in the 2017 CTP scheme.

How can you assist your patients and their insurer?

You do not need to do anything different from your usual practice, other than share information with the insurer. It is important to:

Benefits of the scheme for patients with minor injuries

The scheme encourages early, appropriate treatment to achieve optimum recovery. Regardless of who was at fault in the accident, patients with minor injuries may obtain benefits to support their recovery for up to 26 weeks after the accident. This may include:

  • weekly income support payments
  • medical and treatment expenses
  • domestic and personal care services.

In certain circumstances (clause 5.16 of the Motor Accident Guidelines) a person whose injury is designated a minor injury may be able to access treatment and care benefits beyond 26 weeks. If you believe your patient may require treatment beyond 26 weeks, please contact the insurer to discuss.

More information and help