I don’t want to go back to work because I am worried that I will catch COVID-19. How will this affect my weekly payments?

You should speak with the insurer and your employer about any concerns you have about attending work. The insurer may take into consideration factors like:

  • The nature of your compensable injury and your health more generally
  • Whether it is possible to work from home
  • Advice from the NSW Government leaving home and whether certain groups of people (elderly, the young and immune-compromised) should restrict their travel.

However, if the insurer does not believe you are making reasonable efforts to return to work, it may take steps to suspend your weekly payments.

If you need further assistance, you can contact the Workers Compensation Review Officer (WIRO) on 13 94 76, through their online complaints form or by email at