What if I can't get to appointments or my provider can't see me?

Due to the potential for COVID-19 to impact a worker’s ability to access and providers’ ability to deliver face to face treatment services we have updated the 2020 Fees Orders. This now provides the ability for medical and allied health professionals to conduct their consultations over the phone in addition to video consultations or any electronic communication to support the delivery of the treatment service.

The updated fees orders were published in the Government Gazette on Friday, 20 March 2020 and take effect from this date.