If you contract COVID-19, you should notify your employer immediately.
Your employer will then notify the insurer within 48 hours of receiving notification of your workplace injury.
Recent changes mean that workers in prescribed employment (including the health care sector) are automatically presumed to have contracted COVID-19 at work, unless the contrary is established. Further information about the new COVID-19 presumption is available here.
The insurer must commence provisional weekly payments of compensation within seven days of notification, unless they have a reasonable excuse.
If you have not been notified of the insurer’s decision within seven days, you can contact the Workers Compensation Review Officer (WIRO) for assistance on 13 94 76, through their online complaints form or by email at email@example.com.