What do I do if my worker wants to make a workers compensation claim for COVID-19?

As an employer, you are required to inform your workers compensation insurer of any workplace injury you become aware of within 48 hours.

For the COVID-19 claim to be compensable, work activities must be proven to be the main contributing factor (or substantial contributing factor for exempt workers) to your worker contracting the virus. The insurer will assess each claim on its individual merits. Recent changes mean that workers in prescribed employment will automatically be presumed to have contracted the virus at work (further information on the new presumption is available here).

The insurer must commence provisional weekly payments of compensation within seven days of notification, unless they have a reasonable excuse.

If you have not been notified of the insurer’s decision within seven days, you can contact SIRA for assistance on 13 10 50 or by email at