What will happen to my income support if I can’t obtain a Certificate of Fitness?

We understand that it may be difficult to see a doctor on a specific day.

If your doctor thinks it is appropriate, you may be able to access a Certificate of Fitness via a telehealth consultation if you cannot attend the doctors in person. Telehealth consultations occur via either a video conference or telephone conference.

Certificates can be issued for up to 90 days in some circumstances. Your doctor will need to consider whether they expect a change in your fitness over the period of the certificate. This will be tailored to your individual circumstances

If you cannot obtain a new certificate by the time your current certificate expires, you should contact the insurer to discuss this with them.