Section 3.3 High level communication skills

Relates to clause 8.18(c) of the Motor Accident Guidelines

Good communication is a key component of the role of an authorised health practitioner. It is important that practitioners are able to communicate with a wide variety of professional and lay persons, including injured persons, insurers, and the Courts.

As outlined in the NSW Medical Board’s Policy ‘Guidelines for Medico-legal Consultations and Examinations’, effective communication is especially important because examinees may be nervous and anxious about the possibility of receiving an adverse report from a practitioner. Written communication is also critical, as reports need to be comprehensible, easy to read, and explain medical terminology.