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For service providers

Regulation and fraud

Read through the pages below on how we enforce this legislation to keep the systems sustainable for everyone.

Consultations

Please read our consultations submissions procedure before making any submission.

Resources library

News

Contact us

Phone numbers

Green slips and motor accident compensation

1300 656 919 (8:30 am to 5 pm, Monday to Friday) or +61 2 9272 1200 if you are calling from overseas.
Contact CTP Assist for inquiries or help with a claim, to provide feedback or lodge a complaint (eg about our services).

1800 600 444 (during normal business hours).
Contact the Insurance Fraud Hotline to report fraud or non-compliance.

1800 347 788 (8:30 am to 5 pm, Monday to Friday)
Contact our Dispute Resolution Service for information on how to lodge a dispute (eg a disagreement you are having with an insurer or medical provider).

Workers compensation

If you have been unable to resolve your workers compensation issue with the insurer in the first instance, there are new pathways you can take from 1 January 2019:

13 10 50 - SIRA

(8:30am to 5pm, Monday to Friday, excluding public holidays).

If you are an employer, insurer or other stakeholder, please contact us if you have an unresolved enquiry or a complaint relating to workers compensation.

If you are a worker, please contact us if you have a complaint about your employer or provider (i.e. treatment provider).

SIRA offers an out-of-hours answering service if you need help outside of our normal hours of operation.

13 94 76 - Workers Compensation Independent Review Office (WIRO)

If you are a worker (or their representative) with an unresolved workers compensation enquiry, or a complaint about the insurer, please contact WIRO for support.

If you are experiencing any type of emergency affecting your personal safety please call triple zero (000) immediately.

Home building compensation

13 10 50 - SIRA Customer Service Centre

(8:30 am to 5 pm, Monday to Friday, excluding public holidays).

Contact the SIRA Customer Service Centre for enquiries or help with a claim relating to home building compensation.

If you are Deaf, hard of hearing or speech-impaired, you can contact us through the National Relay Service; just ask for the relevant number listed above.

If you need an interpreter, you can contact us through TIS National by calling 13 14 50 and asking for the relevant number listed above.

Online enquiry forms

Green slips

Online enquiry form
For enquiries relating to green slips.

Report fraud
To report fraud or non-compliance.

Motor accidents compensation

Online enquiry form
For enquiries, to provide feedback or lodge a complaint (e.g. about our services), or to lodge a dispute (e.g. a disagreement you are having with an insurer or medical provider).

Online claims advice form
For help with a claim.

Report fraud
To report fraud or non-compliance.

Workers compensation

If you have been unable to resolve your workers compensation issue with the insurer in the first instance, there are new pathways you can take from 1 January 2019.

Workers compensation online enquiry form - SIRA
If you are an employer, insurer or other stakeholder, please use this form to contact us if you have an unresolved enquiry or a complaint relating to workers compensation.

If you are a worker (or their representative), please use this form to contact us if you have a complaint about your employer or a provider (i.e. treatment provider).

Online enquiry - WIRO
If you are a worker (or their representative) with an unresolved enquiry, or a complaint about the insurer, please visit the Workers Compensation Independent Review Office (WIRO) website for information on how to lodge an online enquiry, or call WIRO on 13 94 76.

Home building compensation

Online enquiry form - Home Building Compensation

Emails

Green slips and motor accidents compensation

ctpassist@sira.nsw.gov.au
Contact CTP Assist for enquiries or help with a claim, to provide feedback or lodge a complaint (eg about our services).

report.fraud@ifba.online
To report fraud or non-compliance.

drsenquiries@sira.nsw.gov.au
Contact our Dispute Resolution Service for information on how to lodge a dispute (eg a disagreement you are having with an insurer or medical provider).

Workers compensation

If you have been unable to resolve your workers compensation issue with the insurer in the first instance, there are new pathways you can take from 1 January 2019:

If you are an employer, insurer or other stakeholder:

Please email contact@sira.nsw.gov.au if you have an unresolved enquiry or complaint related to workers compensation.

Please email customerfeedback@sira.nsw.gov.au to provide feedback or lodge a complaint about our services.

If you are a worker:

Please email complaints@wiro.nsw.gov.au if you have an unresolved enquiry or complaint about the insurer.

Please email contact@sira.nsw.gov.au if you have a complaint about your employer or provider (i.e. treatment provider).

Home building compensation

contact@sira.nsw.gov.au
For enquiries or help with a claim.

customerfeedback@sira.nsw.gov.au
To provide feedback or lodge a complaint (e.g. about our services).

Addresses

Green slips and motor accidents compensation

Postal and business address:

Level 6, McKell Building
2-24 Rawson Place
Sydney NSW 2000

Workers compensation

Postal address:
State Insurance Regulatory Authority
Locked Bag 2906,
Lisarow NSW 2252

Business address:
State Insurance Regulatory Authority
92-100 Donnison Street,
Gosford NSW 2250

If you are a worker with an unresolved workers compensation enquiry, or a complaint about the insurer, please use WIRO's address:

Workers Compensation Independent Review Office (WIRO)
1 Oxford Street
Darlinghurst NSW 2010

Home building compensation

Postal and business address:
Level 6, McKell Building
2-24 Rawson Place
Sydney NSW 2000

Complaints and feedback about us

Your feedback is important to us. We value and appreciate receiving your compliments, suggestions or complaints.

Find out more about how to make feedback or complaints about us.

Contact details for motor accidents complaints and feedback

To make a complaint or provide feedback about our motor accidents services you can contact us by:

Phone: 1300 656 919

Email: CTPassist@sira.nsw.gov.au

Online: general enquiries form

Post:
State Insurance Regulatory Authority,
GPO BOX 2677  
Sydney NSW 2001
or DX 1517 Sydney

Contact details for workers compensation complaints and feedback

To make a complaint or provide feedback about our workers compensation services you can contact us by:

Phone: 13 10 50 (Monday to Friday, 8:30 am till 5:00 pm).

Email: customerfeedback@sira.nsw.gov.au

Online: general enquiries form

Post:
Workers Compensation Regulation
State Insurance Regulatory Authority
Locked Bag 2906,
Lisarow, NSW 2252

What about privacy?

Any personal or health information you give to us will be handled strictly in accordance with NSW privacy laws.

To investigate and help resolve your complaint, we may need to give your details to third parties such as your insurers. If you don’t want us to do this or are concerned about how your personal information has been managed, please let us know.

Other contact details

Workers Compensation Independent Review Office (WIRO)

WIRO assists injured workers with their workers compensation related enquiries and helps to resolve their complaints about the insurer.

WIRO is an independent statutory office with a variety of roles, which include:

  1. dealing with complaints made by injured workers who are unable to resolve enquires about their claim or complaints with the insurer, in the first instance
  2. managing the provision of legal assistance for injured workers
  3. conducting the procedural reviews of insurers' work capacity decisions, for decisions by the insurer before 1 January 2019.

See their contact details

Workers Compensation Commission (WCC)

The Commission resolves disputes between workers and their employers (insurers). The WCC is separate to SIRA.

See their contact details.

Enquire about an existing merit review application

Phone: 02 9284 2284 (8:30 am to 5 pm, Monday to Friday).
To enquire about an already submitted merit review with SIRA's Merit Review Service,

Email: mrs@sira.nsw.gov.au

Postal and business address:
SIRA Dispute Resolution Services
Level 19, 1 Oxford Street,
Darlinghurst NSW 2010

Media enquiries

For media enquiries only:

Phone: 0438 108 797
Email: media@finance.nsw.gov.au

Website feedback

For any suggestions or compliments on the website, complete our website feedback form.

Nominal Defendant

Sometimes people are injured by a vehicle that was uninsured or unidentified (eg hit and run), meaning the injured person wouldn’t usually be able to apply for CTP compensation.

However, in NSW all insurers are required to be part of the Nominal Defendant fund. Where a vehicle is uninsured, or unidentified the injured person can make a claim through the Nominal Defendant, meaning they don’t go without adequate treatment or compensation.

Phone: 1300 656 919

Subpoenas and summons

For legal documentation to us (including subpoenas, directions, notices and correspondence) relating to any legal matter.

Post:

The Proper Officer

Access to Information

State Insurance Regulatory Authority

McKell Building

Level 6

2-24 Rawson Pl

Sydney, NSW

Enquiries: Any enquiries regarding subpoenas or summons should be referred to gipa@sira.nsw.gov.au

Numbers to call if you have a speech or hearing impairment, or need an interpreter

If you are deaf or have a hearing or speech impairment, you can contact us through the National Relay Service. You will need to ask for the relevant number listed above.

If you need an interpreter, you can contact us through TIS National by calling 13 14 50 and asking for the relevant number listed above.

Access to information

We publish a large volume of materials. Under the Government Information (Public Access) Act 2009, much of this information is available for you to access, free of charge.

For workers compensation:

Phone: (02) 9619 8672

Email: gipa@finance.nsw.gov.au

For motor accidents:

Phone: (02) 9619 8672

Email: gipa@finance.nsw.gov.au

Corporate information

We were established by the State Insurance and Care Governance Act 2015 as part of reforms to the NSW workers compensation system and are an independent agency located within the NSW Customer Service Cluster.

We focus on service delivery to injured people, affordability, and the effective management and sustainability of these insurance schemes. For more information on how we regulate the systems, see fraud and regulation.

Workers compensation information searches

This page provides access to a range of database searches for workers compensation medical professionals.

You can find contact details for health care providers, medical practitioners, and rehabilitation providers as well as such topics as incident notification.

Accessibility

This site has been designed to be as user friendly as possible to allow our customers to make the most of the Internet whatever their ability or disability.

And our responsive design means our information and services can be easily accessed on desktop, tablets and mobile phones.

Accessibility help

This website has been developed to ensure content is available to the widest possible audience, including readers using assistive technology or accessibility features.

There are a number of legacy documents and forms that may not be accessible for some users: these are mainly in PDF or Word format.

These issues have been progressively resolved by replacing the majority of PDF and Word documents with web based documents or providing appropriate alternatives.

If you are having trouble accessing pages or content within our website, please send an email to contact@sira.nsw.gov.au or call us on 13 10 50 and we will strive to ensure you receive the information you need within 48 hours.

Note: Adobe Reader allows a PDF file to be saved as plain text file. Select File from the Adobe Reader menu, then Save as other then Text.

Accessibility features

Many people use assistive technologies such as screen readers or screen magnifiers to help them view, read and navigate a website. To ensure our site delivers a good experience for all users, we have built and modified the site to support the accessibility needs of our customers.

Increase font size using the keyboard on Windows

Press the Ctrl and + keys to make the text size larger.

Press the Ctrl and - keys to make the text size smaller.

Increase font size using the keyboard on Apple Mac

Press the Command and + keys to make the text size larger.

Press Command and - keys to make the text size smaller.

Audio and video

Most of our videos are hosted on our YouTube site at https://www.youtube.com/user/MAANSW We use closed captioning on our videos wherever possible and transcripts are available along with the standard accessibility options available from YouTube.

We aim to have text transcripts for audio and captions for videos to assist our customers with impairments. This also allows users who don't want to listen to audio, such as those working in an open space office to be able to access the information.

If these do not meet your needs, we recommend the Accessible YouTube player available from http://cs.unc.edu/~gb/Accessible-YouTube/. This YouTube player allows users to navigate the YouTube controls using a keyboard, provides support for closed caption playback and works on the iPad and iPhone.

None of our videos are developed using Flash.

JAWS screen reader keyboard shortcuts

The navigation quick keys in the JAWS screen reader make it faster and easier for customers to move around our site and easily access the content.

The full list of short cuts is available from Freedom Scientific at http://www.freedomscientific.com/training/training-JAWS-keystrokes.htm.

Our commitment to user friendly and accessible web services

The State Insurance Regulatory Authority is a division of the Department of Customer Service (DCS). The DCS endorsed the World Wide Web Consortium's Web Content Accessibility Guidelines version 2.0 (commonly known as WCAG 2.0) and we are implementing Australian Government's Web Accessibility National Transition Strategy (NTS).

WCAG 2.0 is a series of international standards from the Word Wide Web Consortium. It identifies techniques to create and manage web content in ways that are more accessible to people with disabilities including those who may use assistive technologies like screen readers. Websites that are more accessible are also generally more user friendly to everyone.

We take care to ensure our website and our web content meet the WCAG 2.0 standards to at least Level AA compliance so that people of all abilities, including older people and those with visual, hearing, cognitive or motor impairments can access our information and services.

We are committed to making our site as user friendly as possible. Extensive testing has been conducted to inform the design, navigation and content of our site. We will continue to develop, evaluate and improve our site to ensure our customers' needs are being met including customers with:

Our commitment allows all people who visit our website to enjoy a more user friendly and engaging experience.

Sitemap

Privacy

You have the right to know the information that we collect about users of our website, the purpose for which the information is collected, how the information is used and to whom, if anyone, the information is disclosed.

Our privacy standards are set out in the Privacy and Personal Information Protection Act 1998 (PPIP Act) and the Health Records and Information Privacy Act 2002 (HRIP Act).

For further information on SIRA's privacy practices please read:

If you have a complaint or question about how SIRA handles your personal information you can contact us by:

Email: privacy@sira.nsw.gov.au

Post: Privacy Officer
State Insurance Regulatory Authority
Level 6, McKell Building
2-24 Rawson Place
Sydney NSW 2000

Copyright

Copyright of all the material on this site, including the NSW Government's floral emblem, the waratah and the NSW State Insurance Regulatory Authority (SIRA) logo, is vested in the Crown in right of the State of New South Wales, subject to the Copyright Act 1968.

Artwork

Artwork for the consultations is copyrighted by NSW artist Garry Purchase.

How the material on this website may be used

The material may be downloaded, displayed, printed and reproduced without amendment for personal, in-house or non-commercial use.

How the material on this website may not be used

Any other use of the material, including alteration, transmission or reproduction for commercial use is not permitted without the written permission of SIRA.

All inquiries should be directed to the communications group via email digitalcomms@sira.nsw.gov.au.

Third party services

While SIRA issues licences and permits for certain types of restricted work and accredits trainers, assessors and service providers, it does not endorse or approve any third party product or service. Details of accredited trainers and service providers can be found on this website. This information should not be considered a recommendation.

The use of the SIRA or State logos or branding is strictly prohibited.

To use SIRA's information for non-personal use, or in amended form, read the Copyright Notice on this website and submit an application form.

Before linking to the SIRA website, you should read the Links Policy and submit an application form.

Disclaimer

This website provides general information about the workers compensation system, the compulsory third party (CTP) system and home building compensation insurance.

SIRA does not guarantee that the information is complete or correct.

This website does not represent a comprehensive statement of the law as it applies to particular problems or to individuals or as a substitute for legal advice.

Although all care is taken to ensure that the information is correct at the time of publication, laws change over time and you should check the current legislation to ensure that the information is up to date.

You should seek independent legal advice if you need assistance on the application of the law to your situation.

Links to other websites

SIRA contains links to and from other websites.

References to other sites are provided as an information service only and should not necessarily be construed as an endorsement. Conversely, omissions should not be construed as non-endorsement.

Although every care is taken to provide links to suitable material from this site, SIRA does not guarantee the suitability, completeness or accuracy of any of the material that this site may be linked to.

Linking to SIRA from government sites

Government sites wishing to provide a link to SIRA should provide:

Linking to SIRA from non-government sites

Non-government sites wishing to link to SIRA need written consent from the SIRA Communications Group.

Applicants are required to inform SIRA in writing of their wish to link to SIRA and to provide the following information:

No endorsements of any third party or its products, services, or websites is intended by any links on or to this website.

Where a link is established with the SIRA website, sites cannot state or imply that SIRA endorses a brand, product or service.

Links provided by SIRA

SIRA provides links to sites on the internet that may be of help or interest to our users.  We assume no liability for the comprehensiveness, accuracy, validity, or value of any information retrieved at these or other sites available through the internet.

SIRA assumes no liability for any direct, indirect, incidental, consequential, special or punitive damage arising from access, use, downloading by you or any third party on or of any representation, information, product or service provided on or via this website.

Terms

The NSW State Insurance Regulatory Authority (SIRA) will not disclose or publish information, which identifies individual names, or potentially identifies sub-groupings of addresses, without consent or otherwise, in accordance with the Privacy and Personal Information Protection Act 1998.

Access to the raw data is restricted to specific officers at SIRA for analysis and to assess the success of SIRA in meeting its objectives.

SIRA may gather more extensive information than stated above, in the following circumstances:

In some cases, SIRA may permit users to submit information or conduct transactions (eg licence applications, purchasing of publications) on its website. As there may be specific legal provisions relating to the use of information submitted for the purpose of conducting an official transaction with SIRA, the scope of the user's privacy in those cases will be explained on the transaction page.

SIRA does not have responsibility for the privacy policies or practices of third party sites linked to this website.

The feedback forms on this website enable users to comment on the provision of service.

The provision of personal details on feedback forms is optional. Users may provide personal details for the purpose of receiving a reply to their feedback. Any personal details provided will be securely stored and used for the purpose of improving the SIRA website and services.

SIRA may publish information about feedback on the site, but does not publish information that identifies or can be used to identify individual users.

Any complaints can be submitted by using the feedback form.

Disclaimer

The content of this website is provided for information purposes only.  While reasonable care is taken to keep the content updated, the NSW State Insurance Regulatory Authority (SIRA) makes no warranties of any kind about its accuracy, currency or suitability for any particular purpose.

Although every care is taken to provide links to suitable material from this site, the nature of the Internet prevents us from guaranteeing the suitability, completeness or accuracy of any of the material that this site may be linked to.  Consequently, SIRA accepts no responsibility for unsuitable or inaccurate material that may be encountered.

SIRA hereby disclaims liability for any kind of loss or damages arising from, or in connection with, use of any information on this site, or on sites linked from this site.

Languages

If you need an interpreter to help you with any information or enquiries, one of our customer service consultants can connect you with an interpreter to help. For:

This is a free service and available from 8:30am to 5:00pm Monday to Friday.

Arabic/ عربي

إذا كنت بحاجة لخدمات مترجم شفهي لمساعدتك في أية معلومة أو إستفسار، فإن أحد مستشاري خدمة الزبائن لدينا سيوصلك بمترجم فوري (شفهي) للمساعدة في ذلك.

من أجل:

*    القسائم الخضراء، الرقم 1300 656 919

*    تعويضات حوادث السيارات، الرقم 1300 656 919

*    تعويضات العمال، الرقم 13 10 50

*    تعويضات المباني المنزلية، الرقم 13 32 20

هذه خدمة مجانية تعمل من الساعة ٨:٣٠ صباحًا وحتى ٥:٠٠ مساءً، من الإثنين إلى الجمعة.

Bosanski / Bosnian

bosanski Ako vam je potreban tumač da vam pomoći s bilo koje informacije ili upite, jedan od naših konsultanata korisničkog servisa će onda povezati sa prevodiocem da pomogne.

  • Za Green Slips 1300 656 919
  • Motor nesreća naknadu 1300 656 919
  • Radnici naknadu 13 10 50
  • naknadu Građevinska 13 32 20

Ovo je besplatna usluga i dostupan 8:30-05:00 od ponedjeljka do petka.

繁體中文 / Chinese traditional

如果您需要傳譯員協助您獲得資訊或進行查詢,我們的客戶服務顧問將會在傳譯員的幫助下與您聯系。

請致電:

  • 強制第三方責任險(Green Slips)1300 656 919
  • 摩托車意外賠償1300 656 919
  • 工傷賠償13 10 50
  • 住宅興建索賠13 32 20

這個服務費用全免,服務時間為星期一至五上午8:30至下午5:00。

فارسی / Farsi/Persian

چنانچه نیاز به خدمات یک مترجم برای کمک جهت دریافت اطلاعات یا پرس و جو کردن دارید، یکی از مشاورین خدمات مشتریان ما ارتباط شما را با یک مترجم برقرار می کند.

برای:

گرین اسلیپز Green Slips 1300 656 919

غرامت حوادث با خودرو 1300 656  919

غرامت کارگران  13 10 50

غرامت ساخت و ساز خانه 13 32 20

این خدمات رایگان و از ساعت 8:30 صبح تا 5:00 بعدازظهر روزهای دوشنبه تا جمعه موجود می باشد.

Deutsch / German

Wenn Sie einen Dolmetscher für Hilfeleistung bei Auskünften oder Anfragen benötigen, dann wird einer unserer Kundenberater Sie mit einem Dolmetscher verbinden, um Ihnen zu helfen.

Die Telefonnummern für die verschiedenen Bereiche lauten wie folgt:

  • ‚Green Slips’ (Kraftfahrzeughaftpflichtversicherung) 1300 656 919
  • Schadensersatz nach Verkehrsunfällen 1300 656 919
  • Schadensersatz nach Arbeitsunfällen 13 10 50
  • Schadensersatz für Baumängel 13 32 20

Diese Dienstleistung steht kostenlos zur Verfügung und ist erreichbar von 8.30 Uhr bis 17 Uhr Montag bis Freitag.

Ελληνικά / Greek

Αν χρειάζεστε διερμηνέα για να σας βοηθήσει με οποιεσδήποτε πληροφορίες ή απορίες, τότε ένας από τους δικούς μας συμβούλους εξυπηρέτησης πελατών θα σας συνδέσει μ’ ένα διερμηνέα για να σας βοηθήσει.

Για:

* Ασφαλιστικά συμβόλαια Green Slips: 1300 656 919

* Αποζημίωση τροχαίων ατυχημάτων: 1300 656 919

* Αποζημίωση εργαζομένων: 13 10 50

* Αποζημίωση κτιρίου σπιτιού: 13 32 20

Αυτή είναι μια δωρεάν υπηρεσία και διατίθεται από τις 8.30π.μ έως- 5.00μ.μ. Δευτέρα έως Παρασκευή.

हिन्दी / Hindi

हिंदी आप एक दुभाषिया की जरूरत है किसी भी जानकारी या पूछताछ के साथ आप मदद करने के लिए , हमारे ग्राहक सेवा सलाहकारों में से एक तो एक दुभाषिया मदद करने के साथ जुड़ जाएगा ।

  • ग्रीन फिसल जाता है 1300 656 919
  • के लिए मोटर दुर्घटना मुआवजा 1300 656 919
  • श्रमिक मुआवजा 13 10 50
  • गृह निर्माण मुआवजा 13 32 20

यह सोमवार से शुक्रवार तक एक मुफ्त सेवा और 5:00 करने के लिए 8:30 से उपलब्ध है।

Magyar / Hungarian

Ha felvilágosításhoz vagy kérdéseihez tolmácsra van szüksége, egyike az ügyfélszolgálati munkatársainknak összeköti Önt a tolmáccsal, aki ebben segíteni fog.

A következő telefonszámokat hívja fel:

  • Kötelező gépjármű biztosítás (Green Slips) 1300 656 919
  • Közlekedési baleseti kártérítés 1300 656 919
  • Munkahelyi baleseti kártérítés 13 10 50
  • Építkezés során okozott károk kártérítése 13 32 20

Ez a szolgáltatás díjmentes és reggel 8:30 és délután 5:00 óra között, hétfőtől péntekig áll rendelkezésére.

Bahasa Indonesia / Indonesian

bahasa Indonesia Jika Anda membutuhkan seorang penerjemah untuk membantu Anda dengan informasi atau pertanyaan, salah satu konsultan layanan pelanggan kami kemudian akan menghubungkan Anda dengan seorang penerjemah untuk membantu.

  • Green Slips 1300 656 919
  • kecelakaan bermotor kompensasi 1300 656 919
  • kompensasi pekerja 13 10 50
  • kompensasi rumah bangunan 13 32 20

Ini adalah layanan gratis dan tersedia 8:30-17:00 Senin sampai Jumat.

Italiano / Italian

Se hai bisogno dell’assistenza di un interprete per informazioni o richieste, uno dei nostri operatori addetti alla clientela ti metterà in collegamento con un interprete.

Per:

  • Green Slips 1300 656 919
  • Indennizzi per incidenti stradali 1300 656 919
  • Indennità lavorative 13 10 50
  • Compensi edilizi 13 32 20

Questo servizio è gratuito e disponibile dalle 08:30 alle 17:00 da lunedì a venerdì.

日本語 / Japanese

日本語

あなたが任意の情報や問い合わせであなたを助けるために通訳が必要な場合は、当社の顧客サービスのコンサルタントの1は、その後、助けるために通訳をあなたに接続します。

  • グリーンスリップ1300 137 600の場合
  • モーター事故補償1300 137 131または02 8267 1900
  • 労働者の補償13 10 50
  • ホーム建物補償13 32 20

これは、金曜日に無料のサービスと午後5時月曜日まで午前8時30分から入手可能です。

ភាសាខ្មែរ / Khmer

ខ្មែរ 
ប្រសិនបើអ្នកត្រូវការអ្នកបកប្រែភាសាដើម្បីជួយអ្នកឲ្យបានយល់ពីព័ត៌មាន ឬចម្ងល់ណាមួយ អ្នកប្រឹក្សាសេវាអតិថិជនរបស់យើងខ្ញុំម្នាក់ នឹងទាក់ទងមកអ្នក ដោយមានអ្នកបកប្រែភាសាម្នាក់ដើម្បីជួយអ្នក។
សម្រាប់៖
  • Green Slips 1300 656 919
  • សំណងគ្រោះថ្នាក់យានយន្ត 1300 656 919
  • សំណងអ្នកធ្វើការ 13 10 50
  • សំណងអាគារផ្ទះ 13 32 20

នេះគឺជាសេវាឥតគិតថ្លៃ ហើយមានផ្តល់ជូនចាប់ពីម៉ោង៨.៣០ព្រឹក ទៅម៉ោង៥ល្ងាច ពីថ្ងៃច័ន្ទ ទៅថ្ងៃសុក្រ។

한국어 / Korean

정보 혹은 문의를 위한 도움을 위해 통역사가 필요하시면 저희 고객 서비스 컨설턴트 중 한 명이 여러분에게 통역사를 연결하여 도와드릴 것입니다.

도움 내용:

  • 그린 슬립 보험 1300 656 919
  • 자동차 사고 보상 1300 656 919
  • 근로자 보상 13 10 50
  • 주택 건물 보상 13 32 20

이 서비스는 무료이며 월요일에서 금요일, 오전 8시 30분에서 오후 5시까지 가능합니다.

Македонски / Macedonian

Македонски Ако ви треба преведувач за да ви помогнат со какви било информации или прашања, еден од нашите консултанти услуги на клиентите, тогаш ќе ве поврзе со преведувач за да им помогне.

  • За зелено Slips 1300 656 919
  • Моторни несреќи надоместок 1300 656 919
  • работниците за надомест 13 10 50
  • надомест дома зграда 13 32 20

Оваа услуга е бесплатна и достапна 8:30-17:00 од понеделник до петок.

Polski / Polish

Polskie Jeśli potrzebujesz tłumacza , aby pomóc Państwu wszelkich informacji lub zapytania , jeden z naszych konsultantów obsługi klienta będzie łączyć się z tłumaczem , aby pomóc.

  • Na Zielone zrazy 1300 656 919
  • wypadków drogowych kompensacyjne 1300 656 919
  • Kompensacja Robotnicy 13 10 50
  • Kompensacja budowa domu 13 32 20

Jest to usługa bezpłatna i dostępna od 8:30 do 5:00 pm poniedziałku do piątku.

Português / Portugese

Português Se você precisar de um intérprete para ajudá-lo com qualquer informação ou inquéritos, um dos nossos consultores de atendimento ao cliente, em seguida, conectá-lo com um intérprete para ajudar.

  • Para verde deslizamentos 1300 656 919
  • acidentes de viação de compensação 1300 656 919
  • compensação dos trabalhadores 13 10 50
  • compensação de edifício Home 13 32 20

Este é um serviço gratuito e está disponível 08h30 - 17:00 de segunda a sexta-feira.

Română / Romanian

Dacă aveți nevoie de un interpret care să vă asiste cu obținerea de informații sau răspunsuri la întrebări, unul dintre consultanții noștri vă va face ulterior legătura cu un interpret.

Pentru:

  • Chitanța verde (green slip) sunați la 1300 656 919
  • Compensație în urma unui accident de mașină, sunați la 1300 656 919
  • Compensație în urma unui accident de muncă, sunați la 13 10 50
  • Compensație privind construcția unei locuințe, sunați la  13 32 20

Acesta este un serviciu gratuit, disponibil între orele 8:30am și 5:00pm, de luni până vineri.

Српски / Serbian

Српски Ако вам је потребан тумач да вам помогне са било које информације или питања, један од наших консултаната корисничког сервиса ће онда вас повезати са преводиоцем да помогне.

  • За Зелена клизи 1300 656 919
  • Мотор несреће компензације 1300 656 919
  • Радници Компензација 13 10 50
  • Хоме зграда компензација 13 32 20

Ово је бесплатна услуга и доступан од 8:30 до 5:00 увече, од понедељка до петка.

Español / Spanish

Español Si necesita un intérprete para ayudarle con cualquier información o consultas, uno de nuestros asesores de servicio al cliente A continuación, conectar con un intérprete para ayudarle.

  • Para Green resbalones 1300656919
  • accidentes de tráfico o una compensación 1300656919
  • La compensación para trabajadores 131050
  • compensación de la construcción de viviendas 133220

Este es un servicio gratuito y está disponible de 8:30 am a 5:00 pm de lunes a viernes.

Kiswahili / Swahili

Kiswahili Kama unahitaji mkalimani kukusaidia na taarifa yoyote au maswali , mmoja wa wateja wetu huduma washauri kisha kuungana kwa mkalimani kusaidia.

  • Kwa Green Slips 1300 656 919
  • Motor ajali fidia 1300 656 919
  • Fidia ya wafanyakazi 13 10 50
  • Nyumbani jengo fidia 13 32 20

Hii ni huduma ya bure na inapatikana 8:30-05:00 Jumatatu hadi Ijumaa.

ภาษาไทย / Thai

หากท่านต้องการใช้ล่ามเพื่อที่ท่านจะได้เข้าใจข้อมูลหรือคำถามใดๆ ที่ปรึกษาฝ่ายบริการลูกค้าคนหนึ่งคนใดของเราจะติดต่อล่ามให้ท่าน

สำหรับ:

  • กรีน สลิปส์  1300 137 600
  • เงินชดเชยเกี่ยวกับอุบัติเหตุทางรถยนต์ 1300 137 131 หรือ 02 8267 1900
  • ค่าชดเชยคนงาน 13 10 50
  • ค่าชดเชยการสร้างบ้าน 13 32 20

บริการนี้เป็นบริการที่ให้ฟรีระหว่างเวลา  8:30 น. ถึง  17:00 น. จันทร์ถึงศุกร์

Türkçe / Turkish

Size bilgi vermek veya sorularınızı yanıtlamak için bir tercümana ihtiyacınız varsa, müşteri hizmet danışmanlarımızdan biri, size yardımcı olması için sizi bir tercümana bağlayacaktır.

Yardımlar şu konularda olabilir:

  • Green Slips 1300 137 600
  • Araba kazası tazminatları 1300 137 131 veya 02 8267 1900
  • İşçi tazminatları 13 10 50
  • Ev inşaatı tazminatları 13 32 20

Bu, ücretsiz bir hizmettir ve Pazartesi ile Cuma günleri arasında sabah 8.30’dan öğleden sonra 5.00’e kadar mevcuttur.

اردو / Urdu

اردو

آپ کو کسی بھی معلومات یا انکوائری کے ساتھ آپ کی مدد کرنے کو مترجم کی ضرورت ہو تو ، ہمارے کسٹمر سروس کے مشیر میں سے ایک تو میں مدد کے لئے ایک مترجم کے ساتھ آپ سے رابطہ قائم کریں گے .

گرین تخم 1300 137 600 کے لئے

موٹر حادثات معاوضے 1300 137 131 یا 02 8267 1900

کارکنوں کو معاوضہ 13 10 50

گھر کی عمارت کے معاوضہ 13 32 20

یہ جمعہ کے لئے ایک مفت سروس اور 5:00 PM پیر 8:30 سے دستیاب ہے .

Việt Ngữ / Vietnamese

Tiếng Việt Nếu bạn cần một thông dịch viên để giúp bạn với bất kỳ thông tin hoặc yêu cầu, một trong những chuyên gia tư vấn dịch vụ khách hàng của chúng tôi sau đó sẽ kết nối bạn với một thông dịch viên để giúp đỡ.

  • Green Trượt chân 1300 137 600
  • tai nạn ô tô bồi thường 1300 137 131 hoặc 02 8267 1900
  • Người lao động bồi thường 13 10 50
  • xây dựng nhà bồi thường 13 32 20

Đây là một dịch vụ miễn phí và có sẵn 8:30-17:00 thứ Hai đến thứ Sáu.

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https://www.sira.nsw.gov.au/claiming-compensation/workers-compensation-claims 2018-12-10 https://www.sira.nsw.gov.au/claiming-compensation/workers-compensation-claims/approaching-260-weeks-of-workers-compensation-payments2 2019-08-27 https://www.sira.nsw.gov.au/claiming-compensation/workers-compensation-claims/approaching-260-weeks-of-workers-compensation-payments2/for-employers,-insurers,-and-other-providers2/community-support-services3/ability-links 2018-11-05 https://www.sira.nsw.gov.au/claiming-compensation/workers-compensation-claims/approaching-260-weeks-of-workers-compensation-payments2/for-employers,-insurers,-and-other-providers2/for-employers,-insurers,-and-other-providers 2019-01-01 https://www.sira.nsw.gov.au/claiming-compensation/workers-compensation-claims/approaching-260-weeks-of-workers-compensation-payments2/for-employers,-insurers,-and-other-providers2/support-services/exempt-categories-of-workers 2019-01-01 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https://www.sira.nsw.gov.au/theres-been-an-injury/injury-advice-centre/recovering-from-whiplash/what-can-i-do-to-help-my-recovery/do-your-neck-exercises 2017-12-01 https://www.sira.nsw.gov.au/theres-been-an-injury/injury-advice-centre/recovering-from-whiplash/what-can-i-do-to-help-my-recovery/see-your-doctor 2017-12-01 https://www.sira.nsw.gov.au/theres-been-an-injury/injury-advice-centre/recovering-from-whiplash/what-can-i-do-to-help-my-recovery/stay-active 2017-12-01 https://www.sira.nsw.gov.au/theres-been-an-injury/injury-advice-centre/support-services 2019-05-21 https://www.sira.nsw.gov.au/theres-been-an-injury/injury-advice-centre/what-to-expect-as-you-recover-from-a-crash 2017-12-01 https://www.sira.nsw.gov.au/theres-been-an-injury/what-to-do-first 2017-12-01

robots.txt

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News

  • Blog
    blogs
    16 Oct 2019

    Speak Up to report unsafe work

  • Blog
    blogs
    03 Oct 2019

    Taking care of your mental health at work

  • Blog
    blogs
    02 Oct 2019

    Drought assistance

  • Blog
    blogs
    16 Sep 2019

    Paralympian Speaker Program

  • Blog
    blogs
    09 Sep 2019

    Step by step guides to life events

  • NEWS
    31 Oct 2019

    Safest places to work in NSW - SafeWork Award winners announced

  • NEWS
    21 Oct 2019

    New initiatives protect workers using sandstone and silica products

  • NEWS
    16 Oct 2019

    Power in workers hands to 'Speak Up. Save lives'

  • NEWS
    03 Oct 2019

    Large and small firms named Safe Work Awards finalists

  • NEWS
    01 Oct 2019

    Workplace safety month - industry on notice

  • NEWS
    25 Sep 2019

    SafeWork Australia review of workplace exposure standards

  • NEWS
    30 Aug 2019

    Updates to codes of practice

  • NEWS
    20 Aug 2019

    Have your say on the NSW draft formwork code of practice

  • NEWS
    25 Jul 2019

    Tradesman convicted in relation to bullying young workers

  • youtube

    Pressure cleaning asbestos roofs - video safety alert

  • youtube

    How to use machine guarding

  • youtube

    Lets talk silica safety

  • Events

    All events

    Safety starts here

    Safety is serious but it doesn’t have to be complicated

    ‘Keep it simple; don’t get too overwhelmed and end up doing nothing.’

    Taryn Wynne

    Human Resources and Safety Officer, Controlstore

    Easy to do WHS toolkit

    Our easy to do work health and safety toolkit explains the seven components of work health and safety to help you create a safer, healthier and more successful business.

    If you're a small business and aren't sure where to start - start here!

    Find out more

    Use the online toolkit Download the PDF Order a free copy


    If you have a good idea about where you need to start, or have already used our kit, all you need to know can be found in the topics below.


    Safety overview

    Here we quickly and simply explain what the first steps of work health and safety compliance look like.

    Find out more

    Safety support

    Here we show the next steps to help you become proactive about workplace health and safety.

    Find out more

    Building a safety culture

    Here we show you how to make health and safety the priority at your workplace.

    Find out more

    Consultation @ work

    Here we show you how regular conversations can improve safety.

    Find out more

    Our Aboriginal program

    Here we provide work health and safety information for Aboriginal people.

    Find out more

    Your industry

    Accommodation and food services

    Key safety information for hotels, motels, pubs, cafes, restaurants and taverns.

    Find out more

    Administrative and support services

    Key safety information for office administration as well as services such as cleaning, pest control and gardening.

    Find out more

    Agriculture, forestry and fishing

    Key safety information for farmers, forestry operators and the fishing industry.

    Find out more

    Arts and recreation services

    Key safety information for businesses involved in the arts as well as live performances, sporting, recreational and amusement activities.

    Find out more

    Construction

    Key safety information for the construction industry including residential building, demolition and infrastructure construction.

    Find out more

    Education and training

    Key safety information for education and training providers from preschool through to university level education.

    Find out more

    Financial and insurance services

    Key safety information for the banking, investment advice, insurance, stockbroking, superannuation services.

    Find out more

    Health care and social assistance

    Key safety information for hospitals and medical services as well as social assistance services like child care and counselling.

    Find out more

    Information media and telecommunications

    Key safety information for businesses in the information media and telecommunications industry.

    Find out more

    Manufacturing

    Key safety information for manufacturers operating plants, factories or mills.

    Find out more

    Personal care and other services

    Key safety information for hair and beauty services, nannies, cleaners, funeral homes and clergy.

    Find out more

    Public administration and safety

    Key safety information police, fire and emergency, correctional and regulatory services.

    Find out more

    Rental, hiring and real estate services

    Key safety information for real estate services as well as businesses renting and hiring of vehicles and equipment.

    Find out more

    Retail trade

    Key safety information for retailers including online stores and some repair services such as jewellers and watchmakers.

    Find out more

    Transport, postal and warehousing

    Key safety information for transport, postal and warehousing.

    Find out more

    Wholesale trade

    Key safety information for businesses that buy and sell finished goods to businesses.

    Find out more

    Advice & resources

    Free advisory visits and workshops

    Get some free support and advice from one of our SafeWork inspectors.

    Find out more

    Rebate programs

    Rebates to buy and install safety items in your workplace.

    Find out more

    Events

    Attend a free event hosted by SafeWork, the Centre for WHS, SIRA or Fair Trading.

    Find out more

    SafeWork Wrap

    Our monthly newsletter, with safety tips, general information, industry updates and news.

    Find out more

    Video library

    Video resources for work health and safety in NSW workplaces.

    Find out more

    Webinar library

    Audio resources for work health and safety in NSW workplaces.

    Find out more

    PErforM program

    Reduce the risk of sprains and strains in your workplace.

    Find out more

    Campaigns

    Our key major campaigns, initiatives and interventions.

    Find out more

    Mentoring program

    Mentoring involves an experienced business helping a small business to identify new ways to address safety. Experienced businesses share their knowledge, skills and expertise for free.

    Find out more

    Legal obligations

    Employer and business obligations

    Employers and business have specific legal obligations under WHS law.

    Find out more

    Worker obligations

    Workers have health and safety obligations under WHS law.

    Find out more

    Visitor obligations

    Anyone visiting a workplace has health and safety responsibilities.

    Find out more

    Contractors and labour hire

    All workers, including contractors, have health and safety responsibilities at work.

    Find out more

    Volunteering

    Volunteers also have health and safety responsibilities.

    Find out more

    Diversity

    It is important that work health and safety strategies take this diversity into account.

    Find out more

    Strata title and body corporate

    Strata title and body corporates may have responsibilities under health and safety laws.

    Find out more

    Legislation

    This section has links to all the relevant health and safety legislation you need.

    Find out more

    Codes of practice

    A code of practice provides detailed information on how you can achieve the standards required under the work health and safety (WHS) laws.

    These do not replace the WHS laws, but codes of practice can be issued to help make understanding what you have to do a little easier.

    Find out more

    Notify SafeWork

    A serious injury, illness dangerous incident or death? Call 13 10 50 immediately.

    Find out more

    Hazardous work notifications

    Licence holders must notify us about their intention to undertake hazardous work.

    Asbestos notifications

    You must notify us five working days before licensed asbestos removal work is commenced.

    Find out more

    Blasting notifications

    You must notify us at least seven working days before using explosives.

    Find out more

    Carcinogenic substances notification

    You must obtain written authorisation from us to use, handle or store restricted and prohibited carcinogens.

    Find out more

    Demolition notifications

    You must notify us five calendar days before undertaking any demolition work.

    Find out more

    Fireworks displays notifications

    You must notify us at least seven working days before using any fireworks, distress signals or model rocket propellant device.

    Find out more

    Hazardous chemicals notifications

    You must notify us if you store, handle or process Schedule 11 hazardous chemicals (dangerous goods).

    Find out more

    Lead notifications

    You must notify us if it is likely that the lead levels in a worker’s blood could exceed healthy levels.

    Find out more

    Compliance & prosecutions

    Incident information releases

    Incident information releases inform industry and the NSW Community about work health and safety incidents.

    Find out more

    Improvement, prohibition and penalty notices

    Inspectors may issue improvement, prohibition or penalty notices for some offences instead of prosecuting.

    Find out more

    Enforceable undertakings

    An enforceable undertaking is an alternative to prosecution through the courts.

    Find out more

    Prosecutions

    Summaries of legal prosecutions for breaches of WHS laws.

    Find out more

    Deed of agreement

    Deed of agreement between SafeWork NSW and the NSW Police Force.

    Find out more

    SafeWork inspectors

    Inspectors investigate workplace incidents, as well as enforcing WHS, workers compensation and explosives laws.

    Find out more

    Legal services

    Contact our legal services.

    Find out more

    Licences & registrations

    Licences

    There are a range of work activities you need to be licensed for before you can carry out the work. Information on what those licences are, and how to get them.

    Find out more

    Plant registrations

    Plant can include things like cranes, delivery booms, boilers, escalators and amusement devices. They have a higher level of risk associated with operating them and their use and maintenance must be registered with us.

    Find out more

    Training providers

    RTOs are authorised by us to deliver the vocational training that's required before you can carry out a range of work. They also provide training to Health and Safety Representatives.

    Find out more

    White cards

    A white card (or general construction induction card) is required for workers who want to carry out construction work.

    Find out more

    Risk radar

    Find the risk at your work

    We all know there are risks at work. But do you know just how many there are in your workplace? Or the different kinds?

    The Risk Radar helps you discover what types of risks could be in your industry and your job – it’s tailored just for you.

    By understanding the specific risks to you, you can start to make safety improvements.

    Put your risks on your radar today.

    Resource library

    Resource library listing

    Resources library

    About us

    WHS Roadmap

    A six year strategy that aims to protect workers from harm, reduce unnecessary compliance costs and secure safety standards in NSW workplaces.

    Find out more

    Privacy

    Here we set out our privacy standards.

    Find out more

    Annual reports

    Access our annual reports.

    Find out more

    Evaluation

    We regularly conduct external evaluations of activities and programs.

    Find out more

    Have your say

    Your feedback is important to guide and develop our regulatory approach to deliver improved outcomes to the New South Wales community.

    Find out more

    Right to information

    Here you find out about our "open access information".

    Find out more

    Tenders and contracts

    For information about business opportunities with us.

    Find out more

    Stakeholder engagement strategy

    Our approach to stakeholder engagement.

    Find out more

    What we do

    What we do as the New South Wales’ workplace health and safety regulator.

    Find out more

    Statistical bulletins

    Statistics for workers compensation claims.

    Find out more

    WorkCover Action Plan

    The action plan in response to a NSW parliamentary committee’s inquiry into bullying at WorkCover.

    Find out more

    Hazards A-Z

    X-ray of the back of a man
    PErforM tool

    A better approach to effectively manage hazardous manual tasks.

    Find out more

    A

  • Alcohol and other drugs

    Drug, alcohol and other substance misuse is everyone's responsibility. It affects workplace health, safety and productivity.

  • Amusement devices

    If your business provides devices that people use as entertainment, like carnival rides, you need to check that the design and the device is registered.

  • Asbestos

    Information on asbestos safety at work and home, how to dispose of it safely and key facts on asbestos

  • B

  • Bullying

    Information on what is defined as workplace bullying, who to contact and how we can help.

  • C

  • Confined spaces

    Confined spaces pose dangers because they are usually not designed to be areas where people work. Confined spaces often have poor ventilation which allows hazardous atmospheres to quickly develop, especially if the space is small.

  • D

  • Diseases

    Occupational diseases are acute, recurring or chronic health problems caused or aggravated by work conditions or practices.

  • Diving work

    Diving at work covers a wide range of activities from general diving work to collecting underwater samples for scientific analysis through to high-risk diving work such as underwater construction.

  • E

  • Electrical and power

    Electricity can kill or severely injure people and cause damage to property.

  • Emergency telecommunication systems and the nbn network

    There are potential risks associated with migrating your emergency telecommunication systems to the nbn™ network.

  • Excavation work

    Excavation work can have many risks. Having clear information about your work and preparing an emergency plan can help reduce the risk of injury.

  • F

  • Falling objects

    There are many objects in the workplace – equipment, materials, tools and debris – that can fall onto someone and cause serious injury or even death.

  • Fatigue

    Fatigue is more than feeling tired and drowsy, it is a state of mental and/or physical exhaustion that reduces a person's ability to perform work safely and effectively.

  • Forklifts

    Forklift safety can be improved when workers and businesses work together.

  • Formwork

    Falling from a height is the number one cause of death and permanent disability in the formwork industry.

  • H

  • Hazardous chemicals

    Managing the risks associated with using hazardous chemicals is everyone’s responsibility.

  • Heat - Working in extreme heat

    Working in heat is a hazard that can result in severe health problems for workers – whether they work indoors or outdoors.

  • Horse-related injuries

    If you work with horses, you need to be aware of the risks and plan ahead to keep workers and others safe.

  • Hot and cold work environments

    Work involving hot or cold temperatures can lead to a range of symptoms from physical discomfort through to life threatening conditions.

  • L

  • Ladders

    Many serious incidents involve a ladder being used incorrectly or inappropriately.

  • Lifts, escalators and moving walkways

    Lifts, escalators and moving walkways can contribute to serious injury if not maintained.

  • M

  • Manual tasks

    Hazardous manual tasks can put stress on the body and cause serious injury.

  • Mental health

    These resources will assist you in managing mental health in your workplace.

  • Mobile communication devices

    How you can keep safe while using mobile communication devices when operating (or working near) mobile or high risk plant.

  • N

  • Nail guns

    Many workers are seriously injured with nail guns.

  • Noise

    Loud or hazardous noise can make hearing instructions or warning signals more difficult, leading to workplace injuries and incidents

  • P

  • Plant - machinery and equipment

    Plant includes machinery, equipment, appliances, containers, implements and tools and components or anything fitted or connected to those things. Some examples of plant include lifts, cranes, computers, machinery, scaffolding components, conveyors, forklifts, vehicles, power tools and amusement devices.

  • Q

  • Quad bikes

    This page describes steps to take to ensure safety for those using quad bikes on farms

  • R

  • Remote and isolated work

    Working in remote or isolated places can create risks to health and safety and these must be managed.

  • S

  • Safety guards

    Safety guarding on machines prevent or reduce access to machinery where the risk of moving, breaking, disintegrating or ejected materials and parts could cause injury.

  • Scaffolding

    Scaffolding is a temporary structure used to access the outside of a building while it is being constructed, cleaned or repaired.

  • Sedentary work

    Sedentary behaviour such as prolonged sitting poses significant health risks.

  • Shipping containers

    Unpacking shipping containers can be hazardous, particularly when it comes to unpacking heavy, awkward and unsecured items or handling sheet materials such as glass, stone, panels, and timber.

  • Structures (including buildings)

    Designers, suppliers, importers, constructors and installers of buildings and structures including owners and managers, have health and safety responsibilities.

  • T

  • Tower cranes

    Tower cranes are an indispensable part of modern high rise construction, however, while reliable and robust, they carry significant hazards.

  • Tree work (arboriculture)

    Every year people are seriously injured or killed while doing tree work. Most people injured have extensive experience in tree work.

  • Tyres, compressed air and split rims

    Wheels come in different sizes and can explode if not pressurised, inflated or deflated correctly. You also need to be careful when checking or removing tyres, especially if they have split rims.

  • V

  • Violence

    Work-related violence is any incident in which someone is abused, threatened or assaulted in circumstances relating to their work.

  • W

  • Working at heights

    Falling from a height can cause serious injury or death. Follow simple procedures to avoid harm and keep safe when working at heights.

  • Contact us

    Hearing or speech impairment

    If you have a hearing or speech impairment, you can contact us through one of the options below.

    Customer feedback

    Here are the ways to contact us, to ask questions or provide feedback.

    Find out more

    Office locations

    We are located across NSW. Our offices are open from 8:30am to 4:30pm Monday to Friday.

    Find out more

    Media enquiries

    We provide a 24 hour service to the media.

    Find out more

    Safe Work Month

    This year we are focusing on falls from heights and exposure to silica dust - two areas that have some of the highest risks for business and workers in NSW. Check out the links below to find out what you need to know, what you can do and where to get help in these areas. Because no matter what you do, safety starts with you.

    Safety is serious but it doesn't have to be complicated.

    Articles

    Safety starts with you

    Join SafeWork NSW in the effort towards increasing health and safety in the workplace. Visit our events calendar to see what's happening near you. Find downloadable posters, videos and toolkits to share in your workplace.

    Easy to do WHS

    Our easy to do work health and safety toolkit helps you create a safer, healthier and more successful business.

    Find out more

    Use the online toolkit Download the PDF Order a free copy

    Get social

    Show us how your workplace is getting involved in Safe Work Month by posting online, tag our account and use the hashtag #safeworkmonth, and keep an eye on our FacebooktwitterInstagram and LinkedIn channels for news and resources.

    Further information

    Throughout the year

    Don’t forget that throughout the year we offer:

    Small businesses rebates

    Quad bike safety improvement program

    Inspector safety visits

    Events

    Mentally Healthy Workplaces

    Consultation@Work

    Safety videos

    SafeWork Wrap

    SafeWork awards

    Webinars

    National Safe Work Month

    You can also find downloadable posters, flyers and digital resources for Safe Work Month at Safe Work Australia's website.

    Work health and safety roadmap 2022

    Search

    Accessibility

    And the new design is fully responsive which means our information and services can be easily accessed on desktop, tablets and mobile phones.

    Accessibility help

    This website has been developed to ensure content is available to the widest possible audience, including readers using assistive technology or accessibility features.

    There are a number of legacy documents and forms that may not be accessible for some users: these are mainly in PDF or Word format.

    During 2015 these issues will be progressively resolved by replacing the majority of PDF and Word documents with web based documents or providing appropriate alternatives.

    If you are having trouble accessing pages or content within our website, please send an email to contact@safework.nsw.gov.au or call us on 13 10 50 and we will strive to ensure you receive the information you need within 48 hours.

    Note: Adobe Reader allows a PDF file to be saved as plain text file. Select 'File' from the Adobe Reader menu, then 'Save as other' then 'text'.

    Accessibility features

    Many people use assistive technologies such as screen readers or screen magnifiers to help them view, read and navigate a website. To ensure our site delivers a good experience for all users, we have built and modified the site to support the accessibility needs of our customers.

    Increase font size using the keyboard on Windows

    Press the Ctrl and + keys to make the text size larger.

    Press the Ctrl and - keys to make the text size smaller.

    Increase font size using the keyboard on Apple Mac

    Press the Command and + keys to make the text size larger.

    Press Command and - keys to make the text size smaller.

    Audio and video

    Most of our videos are hosted on our YouTube site at http://www.youtube.com/user/workcovernsw We use closed captioning on our videos wherever possible and transcripts are available along with the standard accessibility options available from YouTube.

    We aim to have text transcripts for audio and captions for videos to assist our customers with impairments. This also allows users who don't want to listen to audio, such as those working in an open space office to be able to access the information.

    If these do not meet your needs, we recommend the Accessible YouTube player available from http://cs.unc.edu/~gb/Accessible-YouTube/. This YouTube player allows users to navigate the YouTube controls using a keyboard, provides support for closed caption playback and works on the iPad and iPhone.

    None of our videos are developed using Flash.

    JAWS screen reader keyboard shortcuts

    The navigation quick keys in the JAWS screen reader make it faster and easier for customers to move around our site and easily access the content.

    The full list of short cuts is available from Freedom Scientific at https://www.freedomscientific.com/Content/Documents/Manuals/JAWS/Keystrokes.pdf.

    Our commitment to user friendly and accessible web services

    SafeWork NSW is a division of the Department Customer Service. The Department of Customer Service endorsed the World Wide Web Consortium's Web Content Accessibility Guidelines version 2.0 (commonly known as WCAG 2.0) and we are implementing Australian Government's Web Accessibility National Transition Strategy (NTS).

    WCAG 2.0 is a series of international standards from the Word Wide Web Consortium. It identifies techniques to create and manage web content in ways that are more accessible to people with disabilities including those who may use assistive technologies like screen readers. Websites that are more accessible are also generally more user friendly to everyone.

    We take care to ensure our website and our web content meet the WCAG 2.0 standards to at least Level AA compliance so that people of all abilities, including older people and those with visual, hearing, cognitive or motor impairments can access our information and services.

    We are committed to making our site as user friendly as possible. Extensive testing has been conducted to inform the design, navigation and content of our site. We will continue to develop, evaluate and improve our site to ensure our customers' needs are being met including customers with:

    Our commitment allows all people who visit our website to enjoy a more user friendly and engaging experience.

    Copyright

    The use of the NSW Government waratah, SafeWork logos and branding is strictly prohibited.

    How the material on this website may be used

    The material may be downloaded, displayed, printed and reproduced without amendment for personal, in-house or non-commercial use.

    How the material on this website may not be used

    Any other use of the material, including alteration, transmission or reproduction for commercial use is not permitted without the written permission of SafeWork NSW.

    To request use of SafeWork's information for non-personal use, or in amended form, please submit  your request via email to contact@safework.nsw.gov.au.

    Terms

    Access to the raw data is restricted to specific officers at SafeWork NSW for analysis and to assess the success of SafeWork NSW in meeting its objectives.

    SafeWork NSW may gather more extensive information than stated above, in the following circumstances:

    In some cases, SafeWork NSW may permit users to submit information or conduct transactions (eg licence applications, purchasing of publications) on its website. As there may be specific legal provisions relating to the use of information submitted for the purpose of conducting an official transaction with SafeWork NSW, the scope of the user's privacy in those cases will be explained on the transaction page.

    SafeWork NSW does not have responsibility for the privacy policies or practices of third party sites linked to this website.

    The feedback forms on this website enable users to comment on the provision of service.

    The provision of personal details on feedback forms is optional. Users may provide personal details for the purpose of receiving a reply to their feedback. Any personal details provided will be securely stored and used for the purpose of improving the SafeWork NSW website and services.

    SafeWork NSW may publish information about feedback on the site, but does not publish information that identifies or can be used to identify individual users.

    Any complaints can be submitted by using the feedback form.

    Disclaimer

    The Department of Customer Service disclaims, to the extent permitted by law, all warranties, representations or endorsements, express or implied, with regard to the material including but not limited to, all implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

    Liability

    The Department of Customer Service further does not warrant or accept any liability in relation to the quality, operability or accuracy of the material.

    The material is made available on the understanding that Department of Customer Service and its employees and agents shall have no liability (including but not limited to liability by reason of negligence) to the users of the website for any loss, damage, cost or expense whether direct, indirect consequential or special, incurred by, or arising by reason of, any person using or relying on the material and whether caused by reason of any error, omission or misrepresentation in the material or otherwise. Users of the website will be responsible for making their own assessment of the material and should verify all relevant representations, statements and information with their own professional advisers.

    Accuracy

    Whilst the material is considered to be true and correct at the date of publication, changes in circumstances after the time of publication may impact upon the accuracy of the material. The material may change without notice and Department of Customer Service  is not in any way liable for the accuracy of any information printed and stored by a user. Changes are periodically added to the material and the Department of Customer Service may make improvements and/or changes in the material and/or the website at anytime.

    Information provided by third parties

    Department of Customer Service takes no responsibility for the accuracy, currency, reliability and correctness of any information included in the material provided by third parties nor for the accuracy, currency, reliability and correctness of links or references to information sources (including internet sites) outside of the Department of Customer Service.

    While SafeWork issues licences and permits for certain types of restricted work and accredits trainers, assessors and service providers, it does not endorse or approve any third party product or service. Details of accredited trainers and service providers can be found on this website. This information should not be considered a recommendation.

    Links

    The website provides links to and from other internet sites. These external information sources are outside the control of the Department of Customer Service and it is therefore the responsibility of the internet users to make their own decisions about the accuracy, reliability and correctness of information found on those external internet links.

    Search

    The search engines provided on this website are to assist internet users to locate resources more quickly. However, the Department of Customer Service takes no responsibility for the accuracy, currency, reliability and correctness of its search facilities, and does not warrant or represent that the search facilities are free from errors or omission, or that they are exhaustive.

    Security

    The internet is not a secure medium and communications to and from the website may be intercepted or altered in transit. The Department of Customer Service does not warrant or represent that this website or any linked sites, are free from anything which may damage any computer used to access the site.

    Sitemap

    Asbestos & demolition licence holders

    A licensed assessor can undertake air monitoring, clearance inspections or the issuing of clearance certificates for removal of friable asbestos: find one by selecting 'Licensed asbestos assessor' and your region.

    Only licence holders who have given permission to publish their details will show on this list.

    Fire damaged asbestos materials can only be cleaned up by licensed asbestos removalists with a Class A (friable) asbestos removal licence. Select 'Friable asbestos removal work' and your region.

    If you are concerned about the status of a licence or need more information about removing asbestos safely please call 13 10 50.

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https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/1.-heat-related-illness-is-a-term-that-that-describes-a-range-of-progressive-heat-related-conditions. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/2.-each-individual-tolerates-heat-differently. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/3.-some-people-are-at-greater-risk-of-suffering-from-heat-related-illness-than-others. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/4.-heat-related-illness-has-warning-signs. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/5.-usually,-a-person-doesnt-realise-they-may-be-suffering-from-heat-related-illness. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/6.-workers-must-be-trained-in-how-they-can-help-guard-themselves-against-developing-heat-related-illness-when-at-work. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/7.-the-signs-of-dehydration-and-what-to-do-if-you-are-experiencing-them. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/8.-it-is-vital-that-workers-drink-cool-water-frequently-when-theyre-working-in-a-hot-environment. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/9.-dont-replace-drinking-water-with-energy-drinks,-soft-drinks-or-coffee. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/10.-exposed-workers-must-be-provided-with-regular-and-frequent-rest-breaks. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/11.-coronial-inquiries-into-work-related-fatalities-from-heat-related-illness-in-australia-have-identified-specific-issues. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/12.-recent-climate-data-shows-extreme-heat-events-are-occurring-more-often-in-australia. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/13.-heat-related-illness-exposure-incidents-are-often-attributed-to-other-causes. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/14.-temperature-is-just-one-of-many-factors-to-consider-when-formally-assessing-a-workers-exposure-to-heat-related-illness. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/15.-traditionally,-wet-bulb-globe-temperature-wbgt-monitoring-is-used-to-undertake-formal-workplace-heat-stress-risk-assessments-of-workers-in-both-indoor-and-outdoor-workplaces. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/16.-workplace-health-and-safety-queensland-has-two-online-tools-to-assist-with-assessing-a-workers-risks-of-exposure-to-heat-related-illness. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/17.-regular-monitoring-of-environmental-heat-risk-indicators-should-be-part-of-your-workplace-heat-management-plan. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/18.-if-a-worker-thinks-their-workplace-is-too-hot,-they-should-report-it. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/19.-19.-a-worker-may-cease,-or-refuse-to-carry-out,-work-if-they-have-reasonable-concern-the-work-will-expose-them-to-a-serious-risk-to-their-health-and-safety. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/20.-in-addition-to-heat-related-illness,-working-in-extreme-heat-can-also-cause-secondary-heat-related-injuries-to-happen. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/heat-related-illness-and-how-to-prevent-it-important-facts-to-know/heat-related-illness-accordions/further-information 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/1.-you-must-identify-if-exposure-to-heat-related-illness-is-a-problem-for-your-indoor-workers. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/2.-common-indoor-occupations-that-can-expose-workers-to-heat-related-illness. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/3.-temperature-is-just-one-of-many-factors-to-consider-when-determining-an-indoor-workers-exposure-to-heat-related-illness. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/4.-extreme-heat-risks-affecting-indoor-workplaces-should-be-assessed. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/5.-traditionally,-wet-bulb-globe-temperature-wbgt-monitoring-is-used-to-undertake-formal-workplace-heat-stress-risk-assessments-of-indoor-workers. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/6.-workplace-health-and-safety-queensland-has-two-online-tools-to-assist-with-assessing-an-indoor-workers-risk-of-exposure-to-heat-related-illness. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/7.-use-the-hierarchy-of-controls-to-eliminate-andor-reduce-indoor-extreme-heat-risks. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/8.-we-recommend-establishing-a-workplace-heat-management-plan-to-manage-indoor-extreme-heat-risks. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/9.-regular-monitoring-of-indoor-environmental-heat-risk-indicators-should-be-part-of-your-workplace-heat-management-plan. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/10.-drinking-enough-water-is-vital-for-workers-working-in-a-hot-indoor-environment. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/11.-dont-replace-drinking-water-with-energy-drinks,-soft-drinks-or-coffee. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/12.-exposed-indoor-workers-must-be-provided-with-regular-and-frequent-rest-breaks. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/13.-new-workplaces-should-be-designed-and-built-renovated-with-health,-safety-and-comfort-in-mind. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/14.-eliminating-extreme-heat-hazards-at-the-design-or-planning-stage-of-a-new-structure-is-often-easier-and-cheaper-to-achieve-than-making-changes-later. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/15.non-air-conditioned-indoor-work-environments-can-increase-the-risk-of-workers-being-exposed-to-heat-related-illness. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/16.-uniforms-and-dress-codes-should-be-relaxed-andor-adaptable-for-indoor-environmental-conditions. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/17.-if-a-worker-thinks-their-workplace-is-too-hot,-they-should-report-it. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/18.-a-worker-may-cease,-or-refuse-to-carry-out,-work-if-they-have-reasonable-concern-the-work-will-expose-them-to-a-serious-risk-to-their-health-and-safety. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/19.-exposure-to-extreme-heat,-especially-if-combined-with-high-humidity,-can-increase-workers-risk-of-work-related-musculoskeletal-disorders-msds. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/20.-shower-facilities-may-be-required-to-be-provided-for-indoor-workers-involved-in-dirty,-hot-or-hazardous-work. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-working-in-extreme-heat-indoors-important-facts-to-know/working-in-extreme-heat-indoors-accordion/further-information 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/1.-you-must-identify-if-exposure-to-heat-related-illness-andor-ultra-violet-radiation-uvr-is-a-problem-for-your-outdoor-workers. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/2.-ultra-violet-radiation-uvr-is-a-known-carcinogen.-it-causes-95-of-skin-cancers-in-australia. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/3.-uvr-is-present-every-day,-throughout-the-daylight-hours,-in-varying-levels-of-intensity. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/4.-safework-nsw-recommends-outdoor-workplaces-use-the-cancer-council-sunsmart-app-to-identify-daily-specific-sun-protection-times-that-workers-must-be-protected-against-exposure-to-ultra-violet-radiation-uvr. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/5.-common-outdoor-occupations-that-can-expose-workers-to-heat-related-illness-and-ultra-violet-radiation-uvr. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/6.-between-2001-2013-in-australia,-13-workers-died-from-working-in-extreme-heat. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/7.-recent-climate-data-shows-extreme-heat-events-are-occurring-more-often-in-australia. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/8.-temperature-is-just-one-of-many-factors-to-consider-when-determining-an-outdoor-workers-exposure-to-heat-related-illness. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/9.-extreme-heat-and-ultra-violet-radiation-uvr-risks-should-be-assessed 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/10.-traditionally,-wet-bulb-globe-temperature-wbgt-monitoring-is-used-to-undertake-formal-workplace-heat-stress-risk-assessments. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/11.-workplace-health-and-safety-queensland-has-two-online-tools-to-assist-with-assessing-a-workers-risk-of-exposure-to-heat-related-illness. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/12.-eliminate-andor-minimise-risks-of-exposure-to-heat-related-illness-andor-ulta-violet-radiation-uvr-using-the-hierarchy-of-controls-at-the-planning-stage-of-your-outdoor-work 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/13.-we-recommend-a-workplace-heat-and-uvr-management-plan-is-established-to-manage-risks-of-exposure-to-extreme-heat-and-ultra-violet-radiation-uvr-outdoors. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/14.-regular-monitoring-of-environmental-heat-risk-indicators-and-ultra-violet-radiation-uvr-levels-should-be-part-of-your-outdoor-workplace-heat-management-plan. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/15.-drinking-enough-water-is-vital-for-workers-working-in-a-hot-outdoor-environment. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/16.-dont-replace-drinking-water-with-energy-drinks,-soft-drinks-or-coffee. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/17.-exposed-outdoor-workers-must-be-provided-with-regular-and-frequent-rest-breaks. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/18.-outdoor-workers-should-have-access-to-shelter-shade-for-taking-breaks. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/19.-outdoor-workers-must-wear-sun-safe-clothing. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/20.-outdoor-workers-must-wear-sun-safe-hats. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/21.-sunglasses-must-provide-suitable-protection. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/22.-sunscreen-that-is-at-least-spf30-must-be-provided-to-outdoor-workers. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/23.-how-to-manage-situations-where-there-has-been-an-extended-period-of-hot-weather-but-the-outdoor-work-cant-be-delayed-any-longer. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/24.-if-a-worker-thinks-their-workplace-is-too-hot,-they-should-report-it. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/25.-a-worker-may-cease,-or-refuse-to-carry-out,-work-if-they-have-reasonable-concern-the-work-will-expose-them-to-a-serious-risk-to-their-health-and-safety. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/26.-exposure-to-extreme-heat,-especially-if-combined-with-high-humidity,-can-increase-workers-risk-of-work-related-musculoskeletal-disorders-msds 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/27.-shower-facilities-may-be-required-to-be-provided-for-outdoor-workers-involved-in-dirty,-hot-or-hazardous-work. 2019-06-14 https://www.safework.nsw.gov.au/resource-library/heat-and-environment/the-risks-of-exposure-to-extreme-heat-and-uvr-when-working-outdoors-important-facts-to-know/exposure-to-extreme-heat-accordions/further-information 2019-06-14 https://www.safework.nsw.gov.au/news/safework-media-releases/safest-nsw-workplaces-awarded 2019-06-14 https://www.safework.nsw.gov.au/about-us/evaluation/customer-satisfaction-survey-results-summary-2017-2018 2019-06-14 https://www.safework.nsw.gov.au/hazards-a-z/manual-tasks/perform/case-studies 2019-06-14 https://www.safework.nsw.gov.au/resource-library/blogs/blogs-accordions/get-it-right-ask-an-inspector 2019-06-14 https://www.safework.nsw.gov.au/hazards-a-z/manual-tasks/perform/how-to-implement/how-to-implement-accordions 2019-06-14 https://www.safework.nsw.gov.au/compliance-and-prosecutions/incident-information-releases/2018-iir-accordions/scaffold-collapse-on-7-september-2018 2019-06-28 https://www.safework.nsw.gov.au/resource-library/blogs/blogs-accordions/keep-it-cool-this-summer 2019-06-14 https://www.safework.nsw.gov.au/hazards-a-z/working-in-extreme-heat 2019-06-14 https://www.safework.nsw.gov.au/hazards-a-z/working-in-extreme-heat/other-resources-accordion/further-information 2019-06-14 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