SIRA imposed special licence conditions on Thomas Foods International Consolidated’s (Thomas Foods) workers compensation self-insurer licence on 31 August 2025 due to compliance issues identified during a claims management audit.
SIRA audited Thomas Foods under section 202A of the Workers Compensation Act 1987 to ensure all workers compensation activities undertaken by the insurer are being carried out in compliance with the legislation.
The audit identified issues with non-compliance to weekly payment and injury management planning obligations.
Special licence conditions imposed include:
- Thomas Foods must adhere to the remediation plan approved by SIRA
- Thomas Foods must implement the remediation plan as approved in accordance with the time frames outlined in the plan
- Thomas Foods must implement a quality assurance program to monitor the effectiveness of its remediation plan and overall claims management compliance and performance. Monthly quality assurance reports must be submitted to SIRA, detailing progress and improvements.
- Thomas Foods must provide SIRA with monthly updates on remediation progress within 10 business days of the end of each month until the finalisation of the plan.
Thomas Foods has demonstrated commitment to remediation of current issues and improving long-term claims performance.
SIRA is closely monitoring Thomas Food’s performance and compliance with these special conditions.
Updated 25 February 2026