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Improving worker access to information in the NSW workers compensation system

notice | 21/06/2018

SIRA has published a commissioned report on improving worker access to information in the NSW workers compensation system.

We engaged lawyer Roshana May to examine the policy and legal considerations on worker access to records held by insurers and to make recommendations for improving worker access to information. The report (PDF, 914 KB) is now available on our website.

While the report reflects the views of the consultant, SIRA acknowledges the need for the workers compensation system in NSW to embrace the rights of injured workers under the relevant privacy laws and principles.

To improve sharing of information, the report recommends SIRA ‘publish a Claims Administration Manual which adopts privacy principles and obligations and prescribes practical guidance and directions relating to access to and sharing of information’.