SIRA bulletin - Issue 31
Have your say: Review of the authorised health practitioner framework for the CTP scheme
The State Insurance Regulatory Authority (SIRA) has commenced a post-implementation review of the authorised health practitioner framework in the NSW compulsory third party (CTP) scheme, and public consultation is now open.
A discussion paper has been published on the SIRA website. The consultation is open from Thursday 15 July 2021 to Friday 6 August 2021.
The review will consider:
- the appropriateness and effectiveness of the framework
- associated administrative processes
- the customer experience of injured persons
- the early and just resolution of disputes
- training or support requirements for practitioners, and
- how SIRA measures the framework’s overall effectiveness.
Please refer to the discussion paper for the full terms of reference.
Scheme participants and stakeholders are invited to submit a response.
Feedback will inform potential improvements to help deliver a better experience for the injured person and encourage the early resolution of motor accident claims.
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