Eligibility for a refund
If your vehicle becomes unregistered, you can apply for a partial Compulsory Third Party (CTP) insurance refund from your CTP insurer.
You may be eligible for a partial CTP insurance refund if:
- an insurer has ‘written off’ your vehicle
- you have taken your vehicle to an auto wrecker or
- your vehicle was stolen.
How to cancel your vehicle registration
To cancel your vehicle’s registration, visit a Service NSW centre in person.
After cancelling the registration, Service NSW will issue a letter or receipt, which you must then provide to your insurer. The insurer will determine your refund based on the registration cancellation date noted in the letter or receipt. An administration fee may be deducted from any refund amount by the insurer.
If you sell your registered vehicle, you are not eligible for a refund from your insurer, as the CTP insurance policy is attached to the vehicle itself. You need to consider any remaining CTP insurance value when setting your sale price.
More information
If you have an enquiry about applying for a CTP insurance refund, please contact:
- your CTP insurer
- Service NSW on 13 77 88 or
- CTP Claims Assist on 1300 656 919 (available 8:30am to 5pm, Monday to Friday)
If you have an enquiry about vehicle registration, visit Service NSW.
Updated 19 December 2024