Residential Builders Underwriting Agency (RBUA)
Due to the acquisition of the Calliden Group Ltd by Munich RE through its subsidiary Great Lakes Australia, the provision of underwriting and claims services previously provided by Calliden are now provided by the Residential Builders Underwriting Agency Pty Ltd (RBUA). Claims and loss notifications are handled on behalf of RBUA by:
Innovation Group (Claims Services) Pty Ltd
QBE Insurance (Australia) Limited
Phone: 1300 650 503
Vero Insurance Limited
Vero issued insurance certificated during the period 1 July to 30 September 2010. Vero does not handle claims anymore. For information regarding which other insurance agent (RBUA or QBE) will handle claims and notifications issued by Vero, please contact:
Details on past insurers are available on Fair Trading’s website.