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What if I already have a MySIRA account and a SIRA AHP approval?
If the email address you have used for your login to MySIRA is the same as your primary email for your SIRA Allied Health Practitioner approval, you will be able to access your SIRA AHP record in your MySIRA account now that the portal is live.
If the email differs, please contact by emailing providers@sira.nsw.gov.au or call 13 74 72 and we will be able to update your SIRA approval email for you to match with your MySIRA registration email.
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What if I can’t see my provider approval in the portal?
Email providers@sira.nsw.gov.au and they will be able to check and merge your account accordingly.
Be sure to include your name and approval number in your email.
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What if my name or email address is incorrect?
SIRA does not change your name or email address unless you have requested it. If your name or email address has changed, please contact SIRA by emailing providers@sira.nsw.gov.au or call 13 74 72.
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What if I have changed my email address or phone number?
Contact SIRA by emailing providers@sira.nsw.gov.au or call 13 74 72 and they will be able to verify and update your details accordingly.
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What if I cannot validate my Ahpra number?
The Ahpra number validation is aligned to the Health Practitioner look up on the Ahpra website.
If there is any inconsistency, please email providers@sira.nsw.gov.au with the screen shots from SIRA and Ahpra to investigate.
If your registration is not up to date on AHPRA, please contact Ahpra directly.
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Can I delete my application before I submit it and start again?
There is no delete option, but you can simply overwrite your saved draft application.
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How can I withdraw my application after I have submitted it?
Contact SIRA by emailing providers@sira.nsw.gov.au or call 13 74 72 with your application number.
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Who do I contact if I have an issue/error when submitting an application?
Contact SIRA by emailing providers@sira.nsw.gov.au or call 13 74 72.
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What address do I put if operating via telehealth or mobile?
A street address is not required, however, we do require a suburb, State, and postcode and phone contact.
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How can I check the validity of MySIRA AHP registration?
When you login to the Health Provider Portal, the Approvals tab under the home page will display your approval details.
The validity of the approval is from the date approved to the next renewal due date.
You will receive email reminders from SIRA 8 weeks prior to your next renewal due date.
Updated 14 November 2025