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If my licence is not due for renewal for 2, 3 or more years, can I renew now to get the benefit of the fee waivers?

Current licensing processes still apply.

You’ll receive a licence renewal reminder close to your expiry date.

You’ll be eligible for fee waivers if your renewal reminder falls within the 12-month fee waiver period and you decide to renew to take advantage of the fee waiver period.

My renewal notice says I must pay a renewal fee. Is this waived under the stimulus package?

If your licence is eligible for a fee waiver, you don’t have to pay.

If you pay a fee on an eligible licence, the fee will be refunded provided your application is lodged during the fee waiver period.

My licence renewal says $0. Do I still need to renew?

Yes. Although there may be nothing payable, you’re still required to lodge your licence renewal before the due date to maintain a current licence.

COVID-19 isolation and social distancing laws have forced me to close my business. Can I get a refund on my licence? 

No. Fee waivers only apply to new and renewal eligible licence applications lodged during the 12 month fee waiver period.

If you applied for, or renewed, a 12 month licence before the starting date for fee waivers, you can renew again closer to your expiry date and receive a waiver.

However, you need to renew before the expiration of the fee waiver period.

If this doesn’t apply to you, you won’t be eligible for a waiver.

Why isn’t my licence type included in the stimulus package?

Licence and permit holders identified in the fee waiver stimulus package to date are those in the entertainment and hospitality industries, and trades most directly impacted by COVID-19 and government restrictions.

This approach has led to the exclusion of some licence holders, even where other licence categories within the same industry have been included.

The NSW Government acknowledges the economic impact affecting other licence categories and will continue to monitor the situation.

Future expansion of the package may be considered as we continue to explore ways to provide support.

I applied for a licence outside the fee waiver period. Is it possible to receive a refund or waiver? 

Fee waivers apply for eligible licences lodged during the 12-month waiver period.

If you applied for or renewed a 1-year eligible licence, you can receive a waiver if you renew closer to your expiry date and before the fee waiver period ends.

You will also receive a 1-year equivalent fee discounted from your 3-year licence if:

  • you renewed an eligible licence before the fee waiver period started on 15 April 2020 and
  • you had an expiry date after 15 April 2020 and renewed for three years as opposed to an available 1-year option.

If you are eligible, we will contact you and arrange a refund.