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Motor accident injury disputes

The commencement of the new Personal Injury Commission from 1 March 2021 changes how CTP claim disputes are managed.

The Personal Injury Commission is a single tribunal that manages disputes about claim outcomes in both the workers compensation and CTP Insurance Schemes. Disputes about claim outcomes previously managed by SIRA’s Dispute Resolution Services or CTP Assist are now managed by the Personal Injury Commission.

Contact details for the Personal Injury Commission are:

Website: www.pi.nsw.gov.au
Telephone: 1800 742 679
Email Address:  [email protected]

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