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Contact details for workers compensation complaints and feedback

If you are a worker and have an unresolved enquiry or complaint relating to the insurer, please contact the Workers Compensation Independent Review Office on

If you are worker with a complaint about your employer or provider (i.e. treatment provider), please contact SIRA on

  • Phone: 13 10 50
  • Email: contact@sira.nsw.gov.au

If you are an employer or other provider and have an unresolved enquiry or complaint relating to the insurer, please contact SIRA on

  • Phone: 13 10 50
  • Email: contact@sira.nsw.gov.au