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Workers Compensation Independent Review Office

WIRO assists injured workers with their workers compensation related enquiries and helps to resolve their complaints about the insurer.

WIRO is an independent statutory office with a variety of roles, which include:

  1. dealing with complaints made by injured workers who are unable to resolve enquires about their claim or complaints with the insurer, in the first instance
  2. managing the provision of legal assistance for injured workers
  3. conducting the procedural reviews of insurers' work capacity decisions, for decisions by the insurer before 1 January 2019.

See their contact details