If you have been unable to resolve your workers compensation issue with the insurer in the first instance, there are new pathways you can take from 1 January 2019.
Workers compensation online enquiry form - SIRA
If you are an employer, insurer or other stakeholder, please use this form to contact us if you have an unresolved enquiry or a complaint relating to workers compensation.
If you are a worker (or their representative), please use this form to contact us if you have a complaint about your employer or a provider (i.e. treatment provider).
Online enquiry - WIRO
If you are a worker (or their representative) with an unresolved enquiry, or a complaint about the insurer, please visit the Workers Compensation Independent Review Office (WIRO) website for information on how to lodge an online enquiry, or call WIRO on 13 94 76.