Community Connect

Community Connect provides funding for you to access community services in your local area.

This funding is designed to help you adjust to your changing circumstances due to section 39.

A cumulative total of up to $1,000 can be claimed for expenses involved in connecting with community based services.

Community Connect provides flexible funding for items or services for example:

  • travel costs to participate in a community program
  • a service provider to help you identify any issues, needs and goals, and link them with local community services
  • financial counselling (or similar) where you are unable to access free services.


You can access Community Connect funding if you have received notification from the insurer confirming that your weekly payments will cease on or before June 2018, due to section 39 of the 1987 Act.

Services and items funded under Community Connect must be fully completed within two years of the date when your entitlement to weekly payments ceases.

Read the Community Connect guidance material for more information.

How to apply

You should discuss how you want to use the funding with the insurer and advise the insurer of the supplier or service provider’s details and costs.

The insurer will provide advice on whether the proposed item or service meets the principles of Community Connect and approve payment.

Community Connect funding must be discussed with the insurer before costs are incurred.