This information is general. Call us for more specific information or see the motor accidents guidelines.
The accident must be ‘verified’ before a claim can proceed. This means there must be proof that the accident happened.
- Verification of accidents will prevent people making exaggerated or false claims and ensure that the scheme supports people in genuine need.
- The simplest form of verification is a police event number so you should report the accident to police as soon as possible if they did not attend the scene.
- Other forms of evidence could include news reports, photos of the accident scene or statements from witnesses.
- The insurer will provide you with further information on the verification process.