Before you make a claim

Record the registration number of the vehicle that you think caused the accident (if possible).

Report the incident to the police on the Police Assistance Line or on 13 14 44 as soon as possible (but within 28 days of the accident). Tell the police that you were injured in that accident and get the police event number of the accident

Contact our Claims Advisory Service on 1300 656 919. We’re here to help make the application process easier for you. We can also put you in contact with the insurer.