If there is a serious work related injury or illness (requiring medical treatment within 48 hours), a death or a dangerous incident, there are some things you must do.
- provide first aid and make sure the injured person gets the right care
- then notify SafeWork NSW immediately on 13 10 50
- notify the insurer of any injury or illness within 48 hours
- record it in the register of injuries
- get help to recover at work
Notifying SafeWork NSW
If a notifiable incident occurs, you must notify SafeWork NSW immediately on 13 10 50 and preserve the incident site until an inspector attends.
A ‘notifiable incident’ under the work health and safety legislation relates to:
- the death of a person
- a serious injury or illness of a person
- a dangerous incident
Register of injuries
If you are an employer then you must keep a register to record any injuries regardless of whether there has been a claim.
- name of the injured worker
- the worker's address
- the worker's age at the time of injury
- the worker's occupation at the time of injury
- the industry in which the worker was engaged at the time of injury
- the time and date of injury
- the nature of the injury
- the cause of the injury
A record of each notifiable incident must also be kept.
The register of injuries may be kept in writing or be electronic (like on a computer).
There are penalties for failing to keep a register of injuries.
SafeWork NSW has a standard register template you can use.
Problems reporting a workplace injury
If you’re a worker and your employer has not notified SafeWork NSW or the insurer, or will not provide you with their workers compensation insurance policy number, we can help. Call 13 10 50 for assistance.